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Recent Articles
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Cranky on the Web (March 29 – April 2)
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Now Departing: Delta Cuts Ties with Midwest Airlines – BNET Midwest and Delta are no longer going to be frequent flier buddies. Southwest Fail: Technical Delays Frustrate WestJet’s New Boss – BNET WestJet is not…
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This Photo Is Begging for a Caption; Do It and Win Cranky Concierge Service
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When I went to aa.com to learn more about American’s partnership with JetBlue, I saw this photo and just couldn’t stop laughing. That’s American CEO Gerard Arpey at right, smiling like a madman while looking…
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JetBlue Partners with American; No This Isn’t an April Fools’ Joke
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If I didn’t know better, I would have thought yesterday was April Fools’ Day. Why? Because American and JetBlue announced that they had signed a limited partnership to feed traffic to each other in New…
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An Airline Dispatcher’s View on Why Ground Delays Happen (Guest Post)
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We’ve got a special guest post today from someone who is an aircraft dispatcher for a major US airline. This person wrote in to me after my interview with Kate Hanni with an enlightening piece…
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WestJet Launches Cashback-Style Rewards Program
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Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out its Frequent Guest program along with a WestJet Mastercard, and I like the…
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Details Emerge on United’s New 777 Interiors
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Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane will be put into service very soon. As I mentioned more than a year ago (to a healthy…
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Cranky on the Web (March 22-26)
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ALERT: If you used to follow Cranky at BoardingArea.com, you’ll notice that the blog is no longer there. It was taken down as of Thursday, so you’ll need to make sure you come to CrankyFlier.com…
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Cranky Concierge Clients Now Get 25% Off Inflight Internet, More Updates
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We’ve been working on all kinds of things here at Cranky Concierge, and since it’s been awhile since I last wrote about the service, I thought today’s news would be a good time for an…
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Why Did My Connecting Flight Leave Early Without Me? (Ask Cranky)
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Hi kids. It’s time for another episode of “Ask Cranky.” Hooray! This time, the question comes from Florida, or as a friend of mine calls it, “America’s wang.” It’s a great question. Last week, I…
