Cranky on the Web: A Fireside Chat With Cowen and Company, Travel is Difficult with Miles to Go

Cranky on the Web: A Fireside Chat With Cowen and Company, Travel is Difficult with Miles to Go

Happy weirdest 4th of July ever!

Fireside Chat with Brett Snyder, President, Cranky Concierge and President, Cranky Flier
Earlier this week, I (virtually) sat with Helane Becker, Cowen and Company’s airline industry analyst for an hour-long call about future demand, schedules, and more. This was meant for investors, but Helane … Read the post

An Update on This Year’s Cranky Dorkfest

An Update on This Year’s Cranky Dorkfest

Many of you have asked whether Cranky Dorkfest will still be happening on September 12 or not. Just this week NYCAviation canceled its #SpotLAX2020 that weekend, so I figured the time was right for an update.

Cranky Dorkfest is not canceled… yet.

The way I … Read the post

American Rallies Around Partner Hubs in 2021 Long-Haul Schedule

American Rallies Around Partner Hubs in 2021 Long-Haul Schedule

While most airlines continue to hack away at short-term schedules in this uncertain time, American has given us a glimpse of what things will look like next year. Yesterday, the airline put out its plan for long-haul flying through summer of 2021, and there are some big changes in … Read the post

Airline Operations Stabilize as Schedules Become More Reliable

Airline Operations Stabilize as Schedules Become More Reliable

Running an operation at a time when schedules are changing frequently and close to departure is not for the faint of heart. Things get even more complicated when airlines purposefully decide to cancel at the last minute for commercial reasons, not operational ones. The pandemic has created an alternate universe … Read the post

A New Cranky Talk Is Live: Summer Travel Ideas in the Time of COVID-19

A New Cranky Talk Is Live: Summer Travel Ideas in the Time of COVID-19

Summer Travel Ideas in the Time of COVID-19
It’s time for another episode of Cranky Talk. This time, I bring in a special guest to talk about summer travel ideas in smaller towns around the US. With international travel on ice for some time, this seemed like something helpful we … Read the post

Cranky on the Web: Visiting Friends and Relatives, American Fills Up Planes

Cranky on the Web: Visiting Friends and Relatives, American Fills Up Planes

American Airlines will book flights to full capacityAssociated Press
American has lifted its booking limits for travel starting July 1. The airline has data showing people don’t really change their behavior, even if they tweet angrily. That being said, the timing of the announcement could have been better.… Read the post

3 Links I Love: Allegiant’s Advantage, Frontier’s CEO Talks, A New Site You Need

3 Links I Love: Allegiant’s Advantage, Frontier’s CEO Talks, A New Site You Need

This week’s featured link

Allegiant CEO Shareholder LetterAllegiant
If you ever doubted that Allegiant was well-positioned for the future, read this letter to shareholders from CEO Maury Gallagher. I agree with just about everything he says. His thoughts on business travel are definitely concerning for the industry.

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Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

Now Available: Cranky Jackass Stickers and Busiest Airport Shirts

When we first rolled out Cranky merchandise, the response was overwhelming. I can’t think you enough for helping to support the team while travel remains slow, at best. Many of you had suggestions for things you’d like to see, and we’ve been working furiously on your ideas. Here’s what is … Read the post

How Loyalty Programs Make Money, Courtesy of United

How Loyalty Programs Make Money, Courtesy of United

We’ve long known that airlines make big money from their loyalty programs, but the exact structure has been shrouded in secrecy. That is now changing as airlines look to leverage these money-makers as collateral for financing. United has just unlocked more than $5 billion by putting up its MileagePlus loyalty … Read the post

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