Across the Aisle Interviews

I often have the good fortune of speaking with executives from airlines around the world about their businesses. When they're on the record (not all are), I put together a transcript and publish them in this series.

The content in these interviews can range greatly. Size doesn't matter. I've been just as happy to speak with the CEO of Island Air as I have been to speak with the CEO of American, both of which you'll find here.

Despite the name, I've never actually conducted one of these on an airplane itself. And before you ask after seeing the logo, no I don't condone smoking. But I do fully support awesome retro images.

The Cranky Flier Interview: Janet Lamkin, United Airlines, President of California

Mar 7, 2019  |  10 Comments

It’s a lofty title to be sure. Janet joined United in November 2017 to fill the first regional president position … Read More

Spirit’s Current and Future CEOs On the Airline’s Continued Operational Improvement (Across the Aisle)

Sep 6, 2018  |  4 Comments

Now I’m back with the second part of my discussion with current Spirit CEO Bob Fornaro and his successor Ted … Read More

The Cranky Flier Interview: Hawaiian CEO Peter Ingram and SVP Revenue Management and Network Brent Overbeek

Jun 25, 2018  |  1 Comment

My vacation is just getting started, so enjoy this week of posts about my visit with Hawaiian. I’m back with … Read More

Across the Aisle from American President Robert Isom on Rising Oil Cost, Limits of Segmentation, and Getting Out in the Field (Part 2)

Jun 19, 2018  |  8 Comments

Welcome back for the second part of my interview with Robert Isom, President of American Airlines, while he was in … Read More

Across the Aisle from American President Robert Isom on His Agenda, Operational Progress, and What It Means to Be the Best (Part 1)

Jun 18, 2018  |  19 Comments

On Friday, I had the chance to spend some time with Robert Isom, President of American Airlines, when he came … Read More