Analyzing United’s Schedule Cuts

Analyzing United’s Schedule Cuts

In April of this year, United and United Express were planning to operate 151,861 flights on 1,761 directional routes. (That means both Los Angeles to Newark and Newark to Los Angeles are included separately.) Thanks to this coronavirus, about 10,000 of those will no longer operate, a roughly 7 percent …

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

I was going to write today about the details of United’s big schedule change, but I’m pushing that off. Instead, I’ve decided that there’s more to write around United’s bad schedule change policy revision that I covered yesterday. Originally, I decided that it wasn’t egregious enough to earn the Cranky …

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

This was a close one. When the news came out Saturday night that United was altering its schedule change policy to severely restrict refunds, I immediately dusted off the Cranky Jackass award and began typing furiously. But yesterday I got a clarification that softens the blow, so the Jackass goes …

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