More Schedule Cuts, American Plays With Fire, and Southwest Corrects Its Course

More Schedule Cuts, American Plays With Fire, and Southwest Corrects Its Course

I fear my relationship with Diio by Cirium is becoming unhealthy. Every Friday night, I run to Diio to learn about that week’s airline schedule changes, but Diio remains emotionless. Maybe I’m asking too much, but that won’t quell my burning desire to spend every weekend with the website. This … Read the post

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

The Cranky Flier Interview #17: United Airlines Vice President, International Network and Alliances, Patrick Quayle

It’s time for another episode of The Cranky Flier Interview.

Patrick Quayle, VP of International Network and Alliances for United Airlines sat down with me to talk shop. Below, you’ll find just shy of 20 minutes of us talking about the madness that is planning … Read the post

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

I was going to write today about the details of United’s big schedule change, but I’m pushing that off. Instead, I’ve decided that there’s more to write around United’s bad schedule change policy revision that I covered yesterday. Originally, I decided that it wasn’t egregious enough to earn the Cranky … Read the post

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

This was a close one. When the news came out Saturday night that United was altering its schedule change policy to severely restrict refunds, I immediately dusted off the Cranky Jackass award and began typing furiously. But yesterday I got a clarification that softens the blow, so the Jackass goes … Read the post

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