United’s Scott Kirby Finally Gets a CEO Job: Now What? – Skift
Brian Sumers asked me about my experiences with Scott when he was running revenue management, and I was a pricing analyst and, eventually, manager. I’ll have much more to say about this change in management next week.
Is …
Yes, you are being asked if you want travel insurance more often – Marketplace
It was a quick one minute story for Marketplace on the rise of travel insurance. Sometimes it’s worth having, sometimes it’s not. But as I note in the piece, it is quite lucrative for those who …
If Southwest wanted to acquire another airline, which would it target? – Dallas Business Journal
A research note suggesting that Southwest might consider buying another airline to get new airplanes since the 737 MAX remains grounded has spread like wildfire. I have trouble seeing it. If there’s one thing Southwest …
Boeing Takes Out Full-Page Ads Before CEO Testifies – AdWeek
I was asked how I felt about the full page ad Boeing took out in the Wall Street Journal, and, well, I didn’t really like it. But later I was alerted that Boeing also took out an ad in Indonesian …
Around Hawai‘i and Back: A Pass Traveler’s Journey to Fly Our Entire Neighbor Island Network in One Day – Hawaiian Airlines Mana’o
Remember my day flying to all the Hawaiian 717 stations? Well, one Hawaiian employee decided to top that and include all the ‘Ohana by Hawaiian stations as …
After Icelandair leaves Kansas City, can KCI land another nonstop flight to Europe? – Kansas City Star
The local paper took a deep look at Icelandair leaving Kansas City and interviewed me along with a ton of others. My entire thoughts aren’t in the article, but effectively, Icelandair must have …
During Inconvenient SFO Construction, Airlines Offer Waivers – KCBS Radio
The construction is done, so it doesn’t matter much now, but still…
American Airlines Will Make First Class Classier on Some Jets – Skift
Brian Sumers was the first to get official confirmation that American will be fixing First Class on its newly-configured “Oasis” 737s with 172 seats. Those who fly in First should be happy, but coach isn’t being touched. As …
The New Airport Congestion: Plane Spotters Crowd Fancy Hotel Bars – The Wall Street Journal (Subscription Required)
I know not everyone subscribes, but there was a piece that looked at the planespotting hobby in the WSJ, primarily focusing on the TWA Hotel’s recent decision to start charging people to access …
Tiny German airline a big player, thanks to interline deals – Travel Weekly
Hahn has a really unique business model, and this spells it out nicely. It’s a great way for agents to be able to book small airlines that don’t have global connectivity set up. I love that these …
The 737 Max is out until August, so how will Southwest Airlines handle it? – Dallas Morning News
Mitchell Schnurman dove into a variety of Southwest’s problems, some caused by the airline’s MAX fleet, and asked me to chime in on it. The biggest issue is the huge increase in …
If you’re going to miss your flight, call the airline. Immediately. And be nice – Los Angeles Times
I got further into the discussion about hidden city ticketing for this one, including what happens if you miss a flight in your itinerary. …
