Delta Introduces Comfort Basic Economy+

Delta Introduces Comfort Basic Economy+

As travelers in the US finally get used to the idea of Basic Economy, Delta has decided to make things even more complex. The airline invented Basic Economy years ago, but it only accelerated the rollout through its short-haul network in recent months. With American, Alaska, and United adopting the …

Caution: Pricing Glitch Makes Some Travelers Pay More for Alaska’s Saver Fares in Sabre

Caution: Pricing Glitch Makes Some Travelers Pay More for Alaska’s Saver Fares in Sabre

Part of the fun that comes with having the Cranky Concierge air travel assistance business is that I get to poke around in the Sabre Global Distribution System (GDS) regularly. And that means sometimes I stumble across issues that even the airlines don’t know about. That happened earlier this week …

Southwest Prepares for Battle in California With Fare Cuts (Analysis – Part 1)

Southwest Prepares for Battle in California With Fare Cuts (Analysis – Part 1)

Ever since I attended the Boyd conference way back in August, I’ve been meaning to look at Southwest’s intra-California strategy in more detail.  Facing new competition from the combined Alaska/Virgin America, Southwest has really ramped up the rhetoric about California, and it has made some changes to the way it …

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