More Schedule Cuts, American Plays With Fire, and Southwest Corrects Its Course

More Schedule Cuts, American Plays With Fire, and Southwest Corrects Its Course

I fear my relationship with Diio by Cirium is becoming unhealthy. Every Friday night, I run to Diio to learn about that week’s airline schedule changes, but Diio remains emotionless. Maybe I’m asking too much, but that won’t quell my burning desire to spend every weekend with the website. This … Read the post

Beware the Class Action Lawsuit

Beware the Class Action Lawsuit

With airlines and online travel agents changing and, at times, seemingly making up random rules to prevent refunds, it’s no surprise to see lawyers out in force. But make no mistake; the class action lawyer is all about getting themselves paid, not about actually getting travelers what they deserve. In … Read the post

Southwest to Offer Preboarding To Those Willing to Help Prevent COVID-19 With New Shoot’nBoard Program

Southwest to Offer Preboarding To Those Willing to Help Prevent COVID-19 With New Shoot’nBoard Program

There is very little that preoccupies Southwest travelers’ minds more before a flight than wondering if they’ll be able to get the seats they prefer. Southwest is now rolling out a new way to put people’s minds at ease… if they’re willing to chip in to fight COVID-19. Say hello … Read the post

Cranky on the Web: So Much Coronavirus, JetBlue at 20, Luving Southwest, Frommer Radio Show

Cranky on the Web: So Much Coronavirus, JetBlue at 20, Luving Southwest, Frommer Radio Show

Coronavirus airplane travel: How US airlines are cleaning planesToday Show
This wasn’t an on camera interview, but it was an in-depth look on the Today website at how airlines are cleaning airplanes. I know the common response is… how were they not already doing all this?

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3 Links I Love: Returning the MAX to Service, Sun Country Cargo, Jetlines Tries Something Different

3 Links I Love: Returning the MAX to Service, Sun Country Cargo, Jetlines Tries Something Different

This week’s featured link

Southwest Airlines Prepares to Return Boeing 737 Max to ServiceBloomberg
The re-launch of the 737 MAX continues to be pushed further out, but when the time finally does come, it won’t be easy to just put all the airplanes back in the air. Here’s … Read the post

Cranky on the Web: United's New CEO, Southwest Ponders Change, 2020 Route Launches

Cranky on the Web: United's New CEO, Southwest Ponders Change, 2020 Route Launches

United’s Scott Kirby Finally Gets a CEO Job: Now What?Skift
Brian Sumers asked me about my experiences with Scott when he was running revenue management, and I was a pricing analyst and, eventually, manager. I’ll have much more to say about this change in management next week.

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