Operations
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Delta Seems to Have Learned Nothing From Southwest’s 2022 Meltdown
On July 19, the world learned the name CrowdStrike. That day, the company had uploaded a corrupted update to its clients’ computers…
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Texas Tanks Airline Ops in May
It’s been awhile since I’ve taken a look at airline operational data, and with the summer season beginning, this seemed like a…
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Across the Aisle Interviews, Distribution, Operations, Podcast, Southwest, The Cranky Flier InterviewThe Cranky Flier Interview with Southwest SVP Network Planning and Network Operations Control Adam Decaire
Listen on Apple, Spotify, or wherever you get your podcasts. Back in 2022 when Andrew Watterson moved from Chief Commercial Officer at…
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Blame the Design of Midway Airport for Southwest’s Holiday Struggles
Happy 2024 everybody! If you flew this holiday season, you probably had nothing go wrong at all. That was the case for nearly everyone……
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A Stellar Holiday Operation Leaves the Media Digging Deep for Bad Stories
As usual, I loaded up the car and headed with the family to Arizona for Thanksgiving weekend. Other than occasional slow traffic…
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Hawaiian Struggles to Maintain Its Operation Thanks to Pratt & Whitney Problems
If you read yesterday’s post, you know that Hawaiian canceled my flight home from Maui last week. But it was more than…
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The Problem with Pratt & Whitney’s PW1100G Engines on the A320neo Family
I don’t often pay close attention to engine problems, because they seem to happen with some regularity. By that, I mean that…
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Regionals Are So Desperate for Captains, Mesa Will Pay Anyone $20,000 to Find One
We all know that regional airlines have struggled to attract enough pilots to keep their operations running over the last couple years.…
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July Was a Terrible Operational Month, But There Were Some Bright(ish) Spots
If you flew on an airplane in July, the chances were higher than usual that you had an operational problem. And if…
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The First New York Operational Mess Officially Rings In the Summer Season
It’s a time-honored tradition just like Punxsutawney Phil seeing his shadow or the blooming of the cherry blossoms around the Tidal Basin…
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Cranky on the Web: Podcasts a Plenty on a Miserable Summer, Loyalty Programs, and More
You may have noticed I haven’t put up a Cranky on the Web post in awhile. That is by design. It seemed…
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Picking Apart January’s Operational Performance
There’s been a whole lot of talk around January’s operational performance. Heck, United even decided to put out a Super Bowl ad…