American has had a string of bad news lately that just doesn’t seem to end. When things started getting ugly in mid-September, much of the bad press focused on flights being delayed and canceled. That’s a reliability issue that may have made people think twice about flying the airline, but …
Category: Operations
Just over a month ago, I profiled United’s poor operational performance and how it wasn’t getting better. My, how times have changed. United is once again running a solid operation while American, well, American is in real trouble thanks to what can only be seen as pilot action.
Why …
If you saw the latest Department of Transportation report card for June travel, you would have seen a lot of good news. There has been plenty of reporting about how on time performance is up, mishandled bags are down, and things are just generally running quite smoothly. But there …
Mythbusting: What an Airline Means When It Says its Plane Left On Time – Conde Nast Daily Traveler
There’s a lot of talk about schedule padding this week. Here’s a little clarity on why it happens.
Photos: Inside Disney’s New California Adventure and Cars Land – Conde Nast Daily Traveler…
The DOT has released December on-time performance and as you would imagine, it was awful. Anything stand out for you in this month’s report?
http://airconsumer.dot.gov/reports/2011/February/2011FebruaryATCR.PDF…
There are plenty of people out there who think the airlines are trying to “cheat” when they pad their flight schedules to account for delays, but I don’t get it. That is not what’s going on here. What they’re really doing is trying to delicately balance operational efficiency and customer …
Cranky is on vacation, but I did pre-schedule some posts on BNET. Here are the ones from last week. We get back in town tonight, so I’ll be back live on the blog on Monday.
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Airline Executives Discuss Foreign Ownership, Unbundling, Partnerships, and Consolidation
I promise, this is it …
Alliance Panel at the Phoenix Aviation Symposium
The alliances discussion was one of the more interesting panels, I thought. The talk centered around why and even if alliances are worthwhile.
Modernizing the Fleet: Phoenix Aviation Symposium
So when is the right time to buy new airplanes? Credit is hard to …
Video Presentations from PhoCusWright
I know I said I was done with PhoCusWright posts, but I guess I lied. This is just a quick one to point you to actual videos of the Travel Innovation Summit presentations.
Premium Travel Falls Off a Cliff
Bad news from IATA as premium travel …
You know that feeling when you see a news report from a reputable news source that is just so insanely wrong that it makes you question everything they do? 
Well, here’s a good one for you. This report is so absolutely ridiculous that it has earned the Associated Press a …
A nice side benefit of attending JetBlue’s press conference yesterday was that I had the opportunity to meet Ian Gregor, Communications Manager for the FAA’s Western-Pacific Region. We started talking shop, and soon enough I realized that there was something worth writing about here.
LAX has recently started using Continuous …
I’ve just survived what may possibly have been the first tornado warning I’ve ever endured living in LA. And yes, I grew up here. I’m not quite sure why they’d bother doing that because none of us have any clue what we’re supposed to do if there’s a tornado nearby. …