Back in 2022 when Andrew Watterson moved from Chief Commercial Officer at Southwest to Chief Operating Officer, he took the network planning team with him. I haven’t heard of this happening before, not that it couldn’t have been done elsewhere. Network planning has long been the geeky heart of the commercial team.
So, what gives?
I had the chance to sit with Adam Decaire to talk about this. Adam was on top of the network planning group, but he now has one foot on that side and one foot in the ops world over the airline’s NOC (aka SOC, OCC), the operational hub of any airline. We talked a little about the rationale behind it and how things have gone so far.
You can find the episode on all the regular podcast providers, or you can just listen here: