3 Links I Love: Capturing Flight Attendants, Hidden City Peril, Norwegian Sneakiness

3 Links I Love: Capturing Flight Attendants, Hidden City Peril, Norwegian Sneakiness

This week’s featured link

A flight attendant is taking surreal photographs that show what flights look like in the middle of the pandemicInsider
These are some spectacularly-haunting photos of flight attendants working the line right now.

Video of the Week: What should you do when there’s almost
Despite What You May Read, Airlines Have Not Been Run Recklessly

Despite What You May Read, Airlines Have Not Been Run Recklessly

There’s a nasty virus going around that seems to be infecting people at a rapid rate. I’m not talking about COVID-19; I’m talking about “airlines-suck-itis.” This latest resurgence of the virus is currently best embodied by the rantings of Tim Wu, a Columbia law professor and New York Times opinion …

Flying Across the Country On an Empty Airplane (Guest Trip Report)

Flying Across the Country On an Empty Airplane (Guest Trip Report)

Those of you who have subscribed to the Cranky Coronavirus Daily Update are familiar with Andrew’s moment of levity. (If not, you should really subscribe.) Andrew works for us at Cranky Concierge, and he recently had to fly from Seattle to Atlanta for personal reasons. Since I’m not flying

Cranky on the Web: Airline Survival, Refunds, and a Friendly American

Cranky on the Web: Airline Survival, Refunds, and a Friendly American

Evaporation of travel sector threatens airlines’ very survivalPBS NewsHour
When PBS reached out for this, it was going to be about passenger impacts from the pandemic. By the time I did the interview, the questions had veered into airlines being irresponsible for not having enough cash (thanks to …

3 Links I Love: No More Whining, LOT and Condor Split, Neeleman Forced to Sell

3 Links I Love: No More Whining, LOT and Condor Split, Neeleman Forced to Sell

This week’s featured link

Dear Frequent Flyers: Please Stop WhiningOne Mile at a Time
Some welcome levity on frequent flier program complainers from an unlikely source.

Video of the Week: A couple weeks ago, I decided to go for a Sunday drive. After wandering aimlessly, I took
Cranky on the Web: Refund Madness, Small Business Struggles, Looking for Deals

Cranky on the Web: Refund Madness, Small Business Struggles, Looking for Deals

DOT tells airlines to refund canceled flights, but don’t count on cash just yetLos Angeles Times
I had a lot of inquiries come in about this during the week. United and JetBlue have now shifted their stance after DOT slapped them.

I-Team: Customers Fighting To Get Money Back

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