A Letter to New Airline Employees About This Industry We Love

A Letter to New Airline Employees About This Industry We Love

Dear Newbie,

I’m sure this has been a really challenging month for you. After all, since you were hired in the last decade, you’ve never seen anything like this before. Take a deep breath and get ready. It’s going to be a rough ride. I don’t know how long this …

Cranky on the Web: More Coronavirus, So Much Coronavirus, and Coronavirus Wifi

Cranky on the Web: More Coronavirus, So Much Coronavirus, and Coronavirus Wifi

Aviation industry stands to lose up to $113 billion from coronavirus effectKTVU

More coronvirus talk. So much coronavirus talk. But hey, now you get to watch me.

Delta trims capacity 15% as coronavirus cuts into travelThe Atlanta Journal-Constitution

Add another one to the pile. It’s really …

3 Links I Love: Which Airline Fails Next, Volotea Bails IAG Out, and BA Wins

3 Links I Love: Which Airline Fails Next, Volotea Bails IAG Out, and BA Wins

This week’s featured link

Coronavirus Is Pushing Some Airlines to the PrecipiceSkift
The end is near for some. If this continues, there will be a whole lot of airlines either waiting for government bailouts or failing. Outside of Norwegian, it’s hard for me to think of any huge …

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

Upon Further Review: United Gets the Cranky Jackass Award for Its New Schedule Change Policy

I was going to write today about the details of United’s big schedule change, but I’m pushing that off. Instead, I’ve decided that there’s more to write around United’s bad schedule change policy revision that I covered yesterday. Originally, I decided that it wasn’t egregious enough to earn the Cranky …

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

United Escapes the Cranky Jackass Award Despite New, Restrictive Schedule Change Policy

This was a close one. When the news came out Saturday night that United was altering its schedule change policy to severely restrict refunds, I immediately dusted off the Cranky Jackass award and began typing furiously. But yesterday I got a clarification that softens the blow, so the Jackass goes …

Cranky on the Web: So Much Coronavirus, JetBlue at 20, Luving Southwest, Frommer Radio Show

Cranky on the Web: So Much Coronavirus, JetBlue at 20, Luving Southwest, Frommer Radio Show

Coronavirus airplane travel: How US airlines are cleaning planesToday Show
This wasn’t an on camera interview, but it was an in-depth look on the Today website at how airlines are cleaning airplanes. I know the common response is… how were they not already doing all this?

Coronavirus is

3 Links I Love: LOT of Trouble, Tecnam Time, Cathay’s Unenviable Position

3 Links I Love: LOT of Trouble, Tecnam Time, Cathay’s Unenviable Position

This week’s featured link

Lufthansa will Verträge mit Condor auslaufen lassenHandelsblatt
What, you don’t speak German? Neither do I, but that’s why Google Translate is my friend. Basically, this says that Lufthansa is going to let its agreements with Condor expire when they’re up. That’s somewhat surprising to …

Trying to Do the Math on Air New Zealand’s Skynest Coach Beds

Trying to Do the Math on Air New Zealand’s Skynest Coach Beds

Air New Zealand recently came out with a prototype of the Skynest, a pod of flat beds for use by coach passengers. It looks great, and it generated tons of press, but can this really work? I decided to play with numbers a little bit.

First, let’s take a look …

DOT Takes a Stab at Defining “Unfair” and “Deceptive”

DOT Takes a Stab at Defining “Unfair” and “Deceptive”

There’s an interesting rulemaking proposal rolling through the Department of Transportation (DOT) that caught my attention recently. DOT is looking to overhaul the way that it applies its consumer protection rules, and this new plan would tip the scales more toward the airlines. The thing is, it also tips the …

A Recipe for Coronavirus Panic That Is Very Bad News for Airlines

A Recipe for Coronavirus Panic That Is Very Bad News for Airlines

Coronavirus panic has reached a fever pitch as cases outside of China continue to tick upwards. We appear to be seeing a perfect storm of airlines, governments, and passengers all feeding off each other to create an elevated level of fear. Judging from airline reaction, demand seems to be disappearing …

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