Many Airlines Say They Have the Best On Time Performance, Let’s See How They’re All Right

Many Airlines Say They Have the Best On Time Performance, Let’s See How They’re All Right

The funny thing about statistics is you can really manipulate them to say pretty much whatever you want. Airlines are certainly good at doing that when it comes to on-time performance. United says it was the best of the legacy carriers in February of this year. American says the same … Read the post

Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong

Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong

Small business success #29: Brett Snyder, owner, Cranky Flier & Cranky ConciergeSucceeding in Small Business
These guys interviewed me to talk about the success of Cranky Concierge. It’s always interesting to see what kind of an article comes out of a lengthy interview.

Read the post
An In-Depth Look at How Airlines Handled the Weather in New York and Chicago

An In-Depth Look at How Airlines Handled the Weather in New York and Chicago

I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline. There’s no question that the airlines handled things differently, and for that reason, I thought it would be fun to walk through how it went. (Warning: Excel wonkiness … Read the post

Do NOT follow this link or you will be banned from the site!