Delays/Cancellations
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Why American Eagle Had Fourteen Long Tarmac Delays in One Day
Since the 3 hour tarmac delay rule went into effect last year, tarmac delays have, as expected, basically disappeared. (That was only…
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Cranky on the Web (June 13 – 17)
Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s…
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Cranky on the Web (May 30 – June 3)
How to deal with airport strandings – CNN Out of the Office Last week’s volcano and severe weather reminded me that it’s…
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Alaska Had a Bad Weekend But Shows How to Communicate When Things Get Ugly
If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and…
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Airlines Reveal Tarmac Delay Cancellation Numbers, but DOT Objects
Last week, I was back in Washington, DC for the first time in about 5 years. What was the occasion? I was…
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Midwest Weather Mess: Navigating a Winter Storm
As we all know by now, this past weekend was a mess for air travel as much of the country was buried…
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Flights with Two Hour Ground Delays Were Twice as Likely to Cancel This Summer
I know that I said I wouldn’t bother writing about ground delays again until some new, interesting data came out, and now,…
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DOT Claim of 3 Hour Rule Success is Superficial and Contradicts DOT’s Previous Stance
It was just last month that the Department of Transportation (DOT) said not to rush to judgment after seeing more cancellations and…
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Southwest Says Mechanical Issues Are Beyond Its Control, But It’s Not as Bad as You Might Think
Many of you have already heard that in its contract of carriage, Southwest has now decided that mechanical issues are outside the…
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First Month Under the Three Hour Ground Delay Rule Sees More Travelers Inconvenienced
Back at the end of April, the rule enacting massive fines to airlines who keep people on an airplane on the ground…
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Cranky on the Web (June 28 – July 2)
Tips to minimize the impact of a flight cancellation – The Detroit News With the 3 hour ground delay rule likely causing…
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JFK’s Virtual Slots Help Reduce Lengthy Ground Delays
One of the biggest complaints that I see when we start talking about long ground delays here on the blog is that…