Delays/Cancellations
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An Airline Dispatcher’s View on Why Ground Delays Happen (Guest Post)
We’ve got a special guest post today from someone who is an aircraft dispatcher for a major US airline. This person wrote…
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A Closer Look at January Flight Delays, Lost Bags, and Complaints
Considering how much discussion we’ve had here on the blog about delays lately, I thought it might be a good time to…
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Virgin America’s Long Ground Delay Was Handled Well, Despite What You May Read
Another day, another long delay. The good news is that this one was actually handled well, despite what you might be hearing…
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Kate Hanni and I Talk About Delays, We Disagree (Part One)
The three-hour ramp delay rules will go into effect next month, and we’re starting to hear the grumbling from around the industry…
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BNET, Continental, Delays/Cancellations, Delta, Fares, IAD – Washington/Dulles, Star Alliance, United, US Airways
Cranky on the Web (December 21 – 25)
New York Snowstorm Sees Delta Start Canceling Earlier Than JetBlue, American – BNET You may have been stranded but from an operational…
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DOT Mandates Passenger Bill of Rights and I’m Not Happy
Yesterday, the DOT decided to issue a final ruling that will effectively require airlines to have a passenger bill of rights. This…
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How to Get Out When a Snow Storm Strands You
A timely topic, no? The winter storm that just nailed DC, Philly, and New York over the weekend has certainly left its…
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Continental’s Overnight Excursion in Rochester, Minnesota
I haven’t commented on the ridiculousness that is Continental #2816 yet, and I’ve received plenty of emails asking me why that hasn’t…
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FLTAdvisor Tells You If Your Flight is Really On Time
I can’t tell you how many times I’ve heard people say that they wish airlines would just be more honest with them…
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Allegiant, American, Baggage, BNET, Customer Service, Delays/Cancellations, Delta, Fuel, IND – Indianapolis, Mergers/Finance, Schedule Changes, Southwest, United, Virgin America
This Week on BNET (Jan 26 – 30)
Southwest Reports Q4 Loss on Hedges Hedges and other “special items” brought Southwest down to a Q4 loss, but it was the…
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Why I’m Glad the “Glory Days” of Air Travel are Gone
I saw an op-ed in the New York Times over the holidays from a former TWA flight attendant that got me so…
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Accidents/Incidents, Alaska Airlines, Alliances, American, BNET, Continental, Delays/Cancellations, Delta, Government Regulation, LGA – New York/La Guardia, Schedule Changes, Southwest, Westjet
This Week on BNET (Dec 22 – 26)
Secretary of Transportation Nominee Ray LaHood on Aviation Obama has picked former Congressman Ray LaHood (R-IL) as his Secretary of Transportation. Will…