Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong

Small business success #29: Brett Snyder, owner, Cranky Flier & Cranky ConciergeSucceeding in Small Business
These guys interviewed me to talk about the success of Cranky Concierge. It’s always interesting to see what kind of an article comes out of a lengthy interview.

What to do if your flight is grounded: Advice for airline travelers facing weather and other delaysCleveland Plain Dealer
Sounds like the people of Cleveland are getting a little concerned with the rise of ultra low cost carriers in the market. They’re concerned about what to do when things go wrong.

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One Response to Cranky on the Web: Profiling Cranky Concierge, When Things Go Wrong

  1. TC99 says:

    I had the same situation develop in the great blizzard of December 2013. I was flying to the Philippines from FLL through JFK on JetBlue connecting to Korean Airlines. I kept monitoring the flights to JFK and my originally scheduled flight went delayed due to incoming equipment from JFK. The next flight out was an hour later with the equipment coming from the Caribbean. I was able to explain my predicament to the Agents and they were able to move my wife and I to this “later” flight which would actually depart 2 hours earlier than my originally scheduled flight. We made our connection in JFK by only 30 minutes. By using Flightaware and seeing where the equipment was coming from, we were able to make our connection and arrive on time in the Philippines.

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