Small business success #29: Brett Snyder, owner, Cranky Flier & Cranky Concierge – Succeeding in Small Business
These guys interviewed me to talk about the success of Cranky Concierge. It’s always interesting to see what kind of an article comes out of a lengthy interview.
What to do if your flight is grounded: Advice for airline travelers facing weather and other delays – Cleveland Plain Dealer
Sounds like the people of Cleveland are getting a little concerned with the rise of ultra low cost carriers in the market. They’re concerned about what to do when things go wrong.