In the Trenches: The Neglected Corners of the Business – Intuit Small Business Blog
Though the concierge business is where I spend most of my time, there are other pieces that don’t get enough attention.
What Not to Do When a Snowstorm Threatens to Cancel Your Flight – Conde Nast Daily Traveler
For a change, I didn’t write this one. Instead, they interviewed me about what to do when a snowstorm hits. Timely topic.