Cranky on the Web (February 4 – 8)

Delays/Cancellations

In the Trenches: The Neglected Corners of the BusinessIntuit Small Business Blog
Though the concierge business is where I spend most of my time, there are other pieces that don’t get enough attention.

What Not to Do When a Snowstorm Threatens to Cancel Your FlightConde Nast Daily Traveler
For a change, I didn’t write this one. Instead, they interviewed me about what to do when a snowstorm hits. Timely topic.

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3 comments on “Cranky on the Web (February 4 – 8)

  1. Great advice about doing nothing at all. During superstorm Sandy, some people at my office had to fly to a meeting in the northeast. The meeting was canceled well before the flights were… at which point there was no reason to make the trip at all, but my co-workers had to resist the urge to cancel the flights and wait till the airline canceled them in order to get the refund.

    1. David – Not really. I don’t have any family members with a lot of spare time these days. (Or at least, none who would do ad sales.)

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