1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview

1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview

REMINDER: We are one week away from this year’s Dorkfest. Next Saturday, come by In-N-Out at LAX between 11a and 1p. (Assuming it’s like other years, I’ll end up staying later.) We’ll eat burgers, watch airplanes, and talk shop. Oh, and yes, I have a bunch of Southwest swag to Read the post

Cranky Concierge Adds Small Business Program, More Discounts, and Our Newest Concierge

Cranky Concierge Adds Small Business Program, More Discounts, and Our Newest Concierge

I haven’t written about Cranky Concierge much here lately, but things have been going quite well. We’ve just finished a banner week where we followed near 50 people heading to a conference, we’ve added more discounts for clients, we’ve made some website changes, and, what I’m most excited about, we’ve … Read the post

Tales From the Volcano

Tales From the Volcano

Now that European airports are open and (as far as I know), no planes have fallen out of the sky, it’s time to look back on the aftermath of the IcCranky vs the Volcanoelandic volcano. We worked on some pretty crazy itineraries at Cranky Concierge, so I thought I’d share some of … Read the post

If You Book with an Online Travel Agent, Always Double-Check With Your Airline

If You Book with an Online Travel Agent, Always Double-Check With Your Airline

I’ve run across plenty of problems when it comes to helping our Cranky Concierge clients, but a recent run in with CheapOair.com has me absolutely steaming. It also provides a very valuable lesson: always double check with your airline if you book via an online travel agent.

Read the post
Do NOT follow this link or you will be banned from the site!