The JetBlue Customer Bill of Rights has now been out there for over a day, and there is a lot of buzz about it. Unfortunately, most of the buzz is on defining the oft-used term “Controllable Irregularity.”
See, JetBlue will give you vouchers if you … Read the post
So, did I miss anything over the long weekend?
From the looks of JetBlue CEO David Neeleman’s face on news shows this morning, I get the feeling it was a sleepless few days for the BlueCrew. Remember how I said before that by not pre-canceling their flights, the airline was … Read the post
That title is likely to make me pretty unpopular with a lot of people, but it’s my stance. I’ve mentioned it before, when the people stuck on that American flight in Austin formed the Coalition for an Airline Passengers’ Bill of Rights, and I still feel the same way. … Read the post
These guys at Frontier are just gluttons for punishment. Yesterday, the airline asked Memphis to “be their Valentine” by announcing flights to the city from Memphis, Orlando, and Las Vegas. What they really should have done is gotten on their knees and begged Northwest to not lay the smack down.… Read the post
I must admit that JetBlue is doing some fairly uncharacteristic things lately, and that’s a good thing. It appears that the airline is beginning to evolve and today they took another step by announcing its first codeshare operation (Aer Lingus isn’t a codeshare) as well as summer service from JFK … Read the post
It may not be much of a commercial success at this point, and it may not be the most attractive plane flying, but it’s still going to be really cool to see the A380 fly nonetheless. Those of you living in New York, Washington, and Chicago will get to see … Read the post