Brett
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An Airline Dispatcher’s View on Why Ground Delays Happen (Guest Post)
We’ve got a special guest post today from someone who is an aircraft dispatcher for a major US airline. This person wrote…
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WestJet Launches Cashback-Style Rewards Program
Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out…
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Details Emerge on United’s New 777 Interiors
Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane will be put into service…
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Cranky on the Web (March 22-26)
ALERT: If you used to follow Cranky at BoardingArea.com, you’ll notice that the blog is no longer there. It was taken down…
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Cranky Concierge Clients Now Get 25% Off Inflight Internet, More Updates
We’ve been working on all kinds of things here at Cranky Concierge, and since it’s been awhile since I last wrote about…
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Why Did My Connecting Flight Leave Early Without Me? (Ask Cranky)
Hi kids. It’s time for another episode of “Ask Cranky.” Hooray! This time, the question comes from Florida, or as a friend…
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US Airways and Delta Offer to Sell Slots in Washington/New York Swap
The great US Airways/Delta slot swap is back in the news, and the airlines are now willing to offer some concessions to…
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A Closer Look at January Flight Delays, Lost Bags, and Complaints
Considering how much discussion we’ve had here on the blog about delays lately, I thought it might be a good time to…
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Excellent British Airways Strike Communication, Air France Fails to Impress
Well, it happened. The British Airways cabin crews did indeed go on strike and that’s bad for BA, bad for the cabin…
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Cranky on the Web (March 15-19)
San Francisco Targets LAX In Fight for Connecting Travelers – BNET SFO wants Aussies and Kiwis to connect there instead of LAX.…
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The State of Denver International (Trip Report)
When Denver International Airport asked me if I wanted to participate on a panel at the State of DIA annual luncheon, I…
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Virgin America’s Long Ground Delay Was Handled Well, Despite What You May Read
Another day, another long delay. The good news is that this one was actually handled well, despite what you might be hearing…