It’s that day again, but this year it just feels different. The economic carnage that followed 9/11 now pales in comparison to what COVID-19 has wrought. And when you think about the 3,000 people who died on 9/11, it just sounds insignificant compared to the 190,000 Americans who have died … Read the post
Category: Miscellaneous
For those of you who like to kick it old school — damn, I sound like an old guy trying to pretend to be cool — we now have vintage airport t-shirts available. It’s not a huge list yet, because it’s a whole lot harder to find accurate airport maps … Read the post
If you’ve been following along on Twitter, you know I’ve been feverishly working on creating individual shirts for as many airports as I can. I’m proud to announce that the first round of The Airport Collection is ready to go.
So far, I’ve put … Read the post
With the airline industry nearly grinding to a halt, Cranky Concierge has taken a hit as well. We’ve been working hard to help customers handle changes and refunds, and we’ve found a way to cut 20 percent of fixed costs without laying anyone off. But we need more than that, … Read the post
Every post I had in the hopper suddenly seems irrelevant. I was working on a story about growing capacity in a small town, and I had been digging into Contour’s model. Now none of it matters thanks to this coronavirus crisis which is very close to shutting down the entire … Read the post
Dear Newbie,
I’m sure this has been a really challenging month for you. After all, since you were hired in the last decade, you’ve never seen anything like this before. Take a deep breath and get ready. It’s going to be a rough ride. I don’t know how long this … Read the post
Coronavirus panic has reached a fever pitch as cases outside of China continue to tick upwards. We appear to be seeing a perfect storm of airlines, governments, and passengers all feeding off each other to create an elevated level of fear. Judging from airline reaction, demand seems to be disappearing … Read the post
It’s the last day of the year, so that means it’s time to look at the year in flying.
Miles: 33,378 (19,406 last year)
Segments: 36 (17 last year)
New Aircraft: … Read the post
The year is almost done, and that means it’s time to go back and see how you did on your 2019 predictions. Some were right on, some were not, and some were truly ridiculous. (I’m talking to you, phllax.)
It’s hard to believe that the terrorist act that completely turned our industry upside down is now old enough to vote. It’s been 18 years since that fateful day in 2001. As always, following the lead set by Holly Hegeman (PlaneBusiness) so many years ago, I’m honoring those … Read the post
Have We Reached Peak Airline Complexity? – kambr.media
Here’s a wide-ranging interview I did with Kambr touching everything from my background to what’s new at Cranky Concierge… and of course, whether we’ve reached peak airline complexity.
BHM confident in airport traffic growth despite losing Via Airlines – Birmingham Business Journal
I realize this is behind a paywall that many of you won’t be able to access, but it gives me the opportunity to at least highlight the plight of Via Air. The airline has basically given … Read the post