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Recent Articles
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Cranky on the Web (October 26 – 30)
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Continental Joins Star Alliance Tomorrow – BNET Continental is in no-man’s land as they end their SkyTeam participation and prepare for Star Alliance. Ontario’s Air Traffic Glut Draws Anger Toward LA – BNET Ontario’s traffic…
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Midwest and Frontier Start Swapping Airplanes in the Middle of the Day
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We’ve talked about how Republic’s acquisition of Frontier and Midwest has given the carrier tremendous flexibility in moving its airplanes around between its different subsidiaries. We’ve already seen announcements that Frontier will operate aircraft under…
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United Retires The 737 (Trip Report)
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Yesterday was something of a flashback for me. When United offered just a couple days ago to give me a seat on the last 737 flight before retirement, I figured, yeah why not? You’d think…
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Lufthansa Gets a Gold Star For Going Above and Beyond
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I’m going to be taking United’s last 737 flight today from LAX to San Francisco and then I’m turning right back around, so if anyone will be at either end, please come say hello. Of…
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How Did Those Northwest Pilots Miss the Airport?
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It has been plastered all over the news, but I wanted to wait a little until we had more information on what happened. Now that the NTSB has released its early findings, let’s talk. This…
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What I Told the Airline People at the Frequent Flier Conference
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Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I joined with Nicholas Kralev from the Washington Times on Friday morning up on…
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Cranky on the Web (October 19-23)
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United Learns That Some People Don’t Want Free Upgrades – BNET United has now made upgrades free for all elites, but that doesn’t mean everyone is happy. They’re taking away benefits as well. Slight Gains…
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Southwest Boosts Denver and St Louis
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I know I just wrote about Southwest yesterday, but the news keeps coming. This time, it’s not a new city but rather, putting a couple of existing cities on steroids. Both St Louis and Denver…
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Tomorrow, I’m Telling Airline Marketing Folks What Customers Want – So What Do You Want?
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I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I’d be speaking tomorrow. Well, it turns out that I could use your help. This event is attended by…
