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AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Technology, United, US Airways, Virgin America
An Onboard Wifi Update
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I’m at the National Business Travel Association (NBTA) conference this week, and I spent awhile chatting with the folks at AirCell (provider of wifi fun) yesterday. That made me think it was a good time…
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Continental’s Overnight Excursion in Rochester, Minnesota
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I haven’t commented on the ridiculousness that is Continental #2816 yet, and I’ve received plenty of emails asking me why that hasn’t happened. You know the flight; that’s the one where the passengers got stuck…
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Cranky on the Web (August 17 – 21)
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Just a little heads up before we get to the weekly links … I’ll be at the National Business Travel Association NBTA conference next week so my posting schedule may be a little off. I…
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El Al’s New Low Economy Class Isn’t Revolutionary
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Think of it as a new airline within an airplane. While many airlines in the past have really liked the idea of starting a low cost carrier, El Al has decided to do it on…
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“Southwest Sucks” Highlights the Complexity Involved in Airline Customer Service
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I received an email from a reader who had a really poor experience flying Southwest. He wrote “Southwest Sucks” on his boarding pass, and he wasn’t allowed to fly. Sounds ridiculous, right? Well yeah, but…
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Family Airlines Gets Smacked by the DOT
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In news that will surprise absolutely no one, the DOT has sent a letter to Family Airlines saying that it needs to get its act together if it actually wants to fly. Riiight. That’ll happen.…
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TSA Now Needs Your Birthdate and Gender
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It was just a couple of months ago that the TSA started requiring you to use your exact name as it appears on your ID, and now, they need more. As of last Saturday, August…
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Republic Wins the Right to Buy Frontier – Now What?
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I certainly didn’t see this one coming. Thanks to a greatly increased bid and Southwest’s unwillingness to do a deal without labor’s buy-in (read BNET for more on this), Republic is the one walking away…
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Allegiant, American, BNET, DCA – Washington/National, Delta, Fares, Frontier, JetBlue, LGA – New York/La Guardia, Southwest, US Airways
Cranky on the Web (August 10 – 14)
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Why is Allegiant’s Load Factor Dropping While Others Increase? – BNET Allegiant’s load factor dropped more than anyone else last month, but I’m not too concerned. Southwest’s Bid for Frontier Raised to $170 Million –…
