Southwest
-
Cranky on the Web (October 11-16)
Bloggers offer paid travel services – Washington Times Nicholas Kralev takes a look at my Cranky Concierge service as well as a…
-
Talking to Southwest CEO Gary Kelly About New Airplanes, International Flying, More
Southwest CEO Gary Kelly was one of the featured speakers on the airline CEO panel at NBTA earlier this month. After his…
-
Cranky on the Web (August 31 – September 4)
Continental’s CEO Talks About the Rochester Overnight at NBTA – BNET At NBTA, Continental’s CEO Larry Kellner talked about flight 2816 and…
-
The Good and Bad of Southwest’s EarlyBird Check-In
I know I’ve been writing a lot about Southwest lately, but they’ve had a lot of news to talk about. The latest…
-
Southwest’s Parts Problem Isn’t a Direct Safety Issue
I’m sure you’ve all heard about Southwest’s parts problem, right? If you heard about it from cable news, you probably heard some…
-
Cranky on the Web (August 24 – 28)
United Aggressively Responds to “United Breaks Guitars Part 2” – BNET Part 2 of Dave Carroll’s musical crusade against United is out,…
-
Talking about Wifi Onboard a Grumman Albatross
As I mentioned in my post last night, I was able to take a ride on a beautiful Grumman Albatross owned by…
-
My First Wifi Flight
I didn’t expect my first wifi flight to be on a 1950s era Grumman Albatross, but sure enough, here I am. Here…
-
AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Technology, United, US Airways, Virgin America
An Onboard Wifi Update
I’m at the National Business Travel Association (NBTA) conference this week, and I spent awhile chatting with the folks at AirCell (provider…
-
Cranky on the Web (August 17 – 21)
Just a little heads up before we get to the weekly links … I’ll be at the National Business Travel Association NBTA…
-
“Southwest Sucks” Highlights the Complexity Involved in Airline Customer Service
I received an email from a reader who had a really poor experience flying Southwest. He wrote “Southwest Sucks” on his boarding…
-
Republic Wins the Right to Buy Frontier – Now What?
I certainly didn’t see this one coming. Thanks to a greatly increased bid and Southwest’s unwillingness to do a deal without labor’s…