Running an operation at a time when schedules are changing frequently and close to departure is not for the faint of heart. Things get even more complicated when airlines purposefully decide to cancel at the last minute for commercial reasons, not operational ones. The pandemic has created an alternate universe … Read the post
American Airlines will book flights to full capacity – Associated Press
American has lifted its booking limits for travel starting July 1. The airline has data showing people don’t really change their behavior, even if they tweet angrily. That being said, the timing of the announcement could have been better.… Read the post
This week’s featured link
Allegiant CEO Shareholder Letter – Allegiant
If you ever doubted that Allegiant was well-positioned for the future, read this letter to shareholders from CEO Maury Gallagher. I agree with just about everything he says. His thoughts on business travel are definitely concerning for the industry.
Last week, JetBlue made the surprising announcement that it would add 30 new routes to its network. The surprise was not because JetBlue has had to pull back significantly due to its main focus cities being in the northeast but rather because JetBlue hasn’t shown any interest in trying … Read the post
When we first rolled out Cranky merchandise, the response was overwhelming. I can’t think you enough for helping to support the team while travel remains slow, at best. Many of you had suggestions for things you’d like to see, and we’ve been working furiously on your ideas. Here’s what is … Read the post
We’ve long known that airlines make big money from their loyalty programs, but the exact structure has been shrouded in secrecy. That is now changing as airlines look to leverage these money-makers as collateral for financing. United has just unlocked more than $5 billion by putting up its MileagePlus loyalty … Read the post
My long weekend of rest continues. As I mentioned last Thursday, it’s been a really difficult few months, and I need a couple days to recharge. So, instead of going dark on the blog, I’m publishing two posts that I was working on back in March. Once the wheels fell … Read the post
How JetBlue Just Flouted Airline Industry Norms by Launching New Routes – Skift
In case you missed it, JetBlue rolled out a bunch of new routes. I’m hoping to cover this next week when I have more information.
I’m taking a long weekend. It’s been a grueling few months, and I need a couple days to recharge. So, instead of going dark on the blog, I’m publishing two posts that I was working on back in March. Once the wheels fell off the industry almost overnight, these posts … Read the post
It’s time for another episode of The Cranky Flier Interview.
Patrick Quayle, VP of International Network and Alliances for United Airlines sat down with me to talk shop. Below, you’ll find just shy of 20 minutes of us talking about the madness that is planning … Read the post