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British Airways Gives Away Business Opportunity Grants
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I have to admit that I was quite skeptical when I was told that British Airways was going to launch the next round of its Face to Face campaign which encourages business travel. I didn’t…
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Talking about Wifi Onboard a Grumman Albatross
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As I mentioned in my post last night, I was able to take a ride on a beautiful Grumman Albatross owned by Row 44, the company that is just beginning to ramp up its satellite-based…
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My First Wifi Flight
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I didn’t expect my first wifi flight to be on a 1950s era Grumman Albatross, but sure enough, here I am. Here at NBTA, Row 44 (the guys doing wifi for Southwest and Alaska) took…
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AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Technology, United, US Airways, Virgin America
An Onboard Wifi Update
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I’m at the National Business Travel Association (NBTA) conference this week, and I spent awhile chatting with the folks at AirCell (provider of wifi fun) yesterday. That made me think it was a good time…
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Continental’s Overnight Excursion in Rochester, Minnesota
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I haven’t commented on the ridiculousness that is Continental #2816 yet, and I’ve received plenty of emails asking me why that hasn’t happened. You know the flight; that’s the one where the passengers got stuck…
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Cranky on the Web (August 17 – 21)
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Just a little heads up before we get to the weekly links … I’ll be at the National Business Travel Association NBTA conference next week so my posting schedule may be a little off. I…
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El Al’s New Low Economy Class Isn’t Revolutionary
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Think of it as a new airline within an airplane. While many airlines in the past have really liked the idea of starting a low cost carrier, El Al has decided to do it on…
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“Southwest Sucks” Highlights the Complexity Involved in Airline Customer Service
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I received an email from a reader who had a really poor experience flying Southwest. He wrote “Southwest Sucks” on his boarding pass, and he wasn’t allowed to fly. Sounds ridiculous, right? Well yeah, but…
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Family Airlines Gets Smacked by the DOT
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In news that will surprise absolutely no one, the DOT has sent a letter to Family Airlines saying that it needs to get its act together if it actually wants to fly. Riiight. That’ll happen.…
