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Cranky on the Web – The End of the US Airways Name
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Last flight of US Airways evokes ‘golden age’ of air travel – CNN If all goes well, you’ll be reading this when the US Airways name has disappeared and everything is running just fine as…
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Topic of the Week: Delta’s Shrinking Upgrade Opportunities
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Delta announced third quarter earnings this week, and one stat caught my eye. Compared to the third quarter of last year, Delta had 5 percent more First Class seats flying. Incredibly, it ended up selling…
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United Tries to Make Me Regret Picking the 787-9 Dreamliner Flight to Denver (Trip Report)
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I love looking for flights in a market like LA to Denver. There are so many airlines flying the route that the options seem endless. Even though I was heading out there for a wedding,…
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Southwest Introduces Transfarency to Try to Convince You It Has Low Fares
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Southwest had a media day last week, but since I was in Denver I wasn’t able to make it. The big announcement from the day? The airline is rolling out a big ad campaign centered…
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The Long, Sordid Story That Led to American’s Flight Attendant President’s Resignation
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It has been quite a tumultuous couple of weeks for American’s flight attendants. After mounting pressure, Laura Glading, the President of American’s flight attendant union, the Association of Professional Flight Attendants (APFA) submitted her resignation…
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Cranky on the Web – Rise of the Megahub
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U.S. airports lead the world in offering connections – USA Today Despite talk about growing hubs in China and the Middle East, the US is still the king of monster hubs. I was asked if…
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Topic of the Week: Delta Removes Seats to Benefit Flight Attendants
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I can’t say I’m used to seeing an airline make seating changes to benefit flight attendants, but that’s what Delta is doing. The airline is removing 3 seats from its new A320/A321 configurations and 2…
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September’s Operational Performance Was Great, Though Some Airlines Are Padding To Make That Happen
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It’s no secret the Fall weather (short of an errant hurricane) makes for the best flying weather. And this September was no exception. Every big airline in the US had more than 80 percent of…
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United’s New CEO Continues to Say the Right Things, but Talk is Cheap
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United’s new CEO Oscar Munoz continues to show that his public persona is nothing like that of his predecessor Jeff Smisek, making a point to be seen as outgoing and open to feedback. In fact,…
