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Delta, JetBlue, and Spirit Knock American While It’s Down (But It’s an Indirect Hit)
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It’s been a tough few weeks for American without question. After filing for bankruptcy, it’s probably not a surprise that we see airlines trying to take advantage of the situation by moving in on American’s…
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A Note on Comments Not Showing Up
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I’ve received a few notes lately saying that comments had been posted but they weren’t showing up on the site. Are they being blocked? The answer is no, well, not on purpose. I use Akismet…
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Alec Baldwin Has Given American Airlines Management a Golden Opportunity
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It’s amazing how much coverage this whole Alec Baldwin vs. American Airlines thing has received over the last few days. Alec keeps pushing further and further while American sits mostly still. In my eyes, this…
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Air Seychelles: Canary in a Coalmine for the European Majors (Guest Post)
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Our old friend he Cardinal is back with an unlikely guest post. Why is he writing about Air Seychelles? It has global implications. Read on. — When Americans think of island paradises, thoughts generally drift…
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Cranky on the Web (December 4 – 9)
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In the Trenches: What to Give Employees for the Holidays? – Intuit Small Business Blog It’s holiday time, and that means it’s time to figure out the best gift to give to those who contribute…
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Topic of the Week: Your Favorite Denver Airport Conspiracy
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If you don’t watch the Colbert Report, you’re missing out on some quality, hard-hitting journalism about the airline industry. Case in point: this clip about one man’s belief that there is a giant penis conspiracy…
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American (Too) Quietly Announces Premium Economy, Flat Beds, and More Awesomeness
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Last week, all the talk was about American filing for bankruptcy. That announcement mostly buried what should have been a much bigger and more exciting announcement than it was. American is doing some great things…
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I’m One of Conde Nast’s Top Travel Specialists of 2011
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I haven’t written about Cranky Concierge much lately, but we’re humming right along, helping all kinds of travelers with everything from travel planning to urgent assistance. It’s that urgent assistance work that has earned me…
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Southwest CEO Rallies the Troops with a Sobering Note, Focuses on Costs
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Southwest chief Gary Kelly sent out a great email to the airline’s employees (or, “People”) yesterday talking about the situation with American and more broadly, about the airline industry and Southwest’s place in it. He…
