Southwest
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Southwest Says Mechanical Issues Are Beyond Its Control, But It’s Not as Bad as You Might Think
Many of you have already heard that in its contract of carriage, Southwest has now decided that mechanical issues are outside the…
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Southwest Restricts Unused Tickets, I’d Rather See a Change Fee
It looks like the good folks at Southwest have slipped in a little change to your ability to use ticketless travel funds.…
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Southwest Planes Get “Bags Fly Free” Tattoo To Prove the Airline is Serious
When it comes to bag fees, Southwest is always fighting an uphill battle. Yes, customers love the fact that they don’t charge…
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AirTran, BNET, Continental, Frontier, Labor Relations, Mergers/Finance, Mesa Airlines, Southwest, Spirit, United, US Airways
Cranky on the Web (May 17 – 21)
Union-Vote Rule Change: Bad News for Non-Union Delta, JetBlue – BNET The National Mediation Board made some rule changes recently and it…
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Southwest Advances into South Carolina
Southwest is on the march through the South; however, instead of burning down Atlanta like others have done, the airline will simply…
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Southwest Walks Away From WestJet, Now What?
In a move that surprised nobody, Southwest told WestJet to take a hike last week after their relationship fell on hard times.…
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Cranky on the Web (April 12 – 16)
WiFi When You Fly: A Battle of the Business Models – BNET Is there a difference for the customer between GoGo and…
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Cranky on the Web (April 5 – 9)
Even April Fools’ Can’t Stop Southwest Talking About Bag Fees – BNET If you haven’t seen Southwest’s April Fools’ joke, it’s a…
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Cranky on the Web (March 29 – April 2)
Now Departing: Delta Cuts Ties with Midwest Airlines – BNET Midwest and Delta are no longer going to be frequent flier buddies.…
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Cranky on the Web (March 7-12)
Delta tries to land new JFK terminal – Crain’s New York Business I talk to Crain’s about why Delta needs do something…
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Southwest Installing Wireless Internet Fleetwide
For an airline that has done a good job of avoiding inflight entertainment like the plague, Southwest sure is diving right in…
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Cranky on the Web (January 18 – 22)
American Airlines, oneworld Increased Offer to Japan Air Lines May Not Be Enough – BNET American is desperately trying to keep JAL…