Brett
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Etihad is Building a Fourth Alliance
Prevailing wisdom suggests that that airline industry should always do things in “threes.” We’ll soon have three big legacy carriers in the…
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Cranky on the Web (November 25 – 29)
Thanksgiving fliers wait: How bad will Wednesday be? – USA Today Everybody was wondering whether Wednesday was going to be miserable for…
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Topic of the Week: Is it Smart to Publicize a Social Media Response Time?
KLM has long been heavily involved in social media, but last week it didn’t something interesting. It started publishing the amount of…
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The True Meaning of Thanksgiving 2013
Well, that storm didn’t quite pan out as the media predicted, huh? That, combined with surprisingly good availability on alternate flights yesterday,…
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Delta Looks for Route Opportunities Beyond the Hubs
When America West and US Airways merged, one of the first jobs in the schedule planning department was to consolidate flying in…
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What Exactly Does United Mean When It Says It’s Going to Increase Long-Term Shareholder Value?
You may have noticed the release last week entitled “United Airlines Outlines Path for Increasing Long-term Shareholder Value.” If you saw it,…
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Cranky on the Web (November 18 – 22)
In the Trenches: Preventing Mistakes – Intuit Small Business Blog We made some mistakes in the business, and that led me to…
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Topic of the Week: Cell Phones on Airplanes
The FCC says it will revisit a ban on cell phones on airplanes. Do you like that plan? Personally, I fully support…
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Time to Prepare for Another in a Long History of Brawls Over Dallas/Love Field
With all the divestitures announced when American and US Airways settled with the Department of Justice (DOJ), the most surprising result is…
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Welcome to The Cranky Flier’s New Look
I had grand plans this past weekend. I was going to put the finishing touches on the new crankyflier.com and flip the…
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WestJet to Launch Transatlantic Service in an Unlikely Way
If you were working at Calgary-based WestJet and you thought there was opportunity for you outside of North America, where would you…
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Cranky on the Web (November 9 – 15)
Selling to a captive audience, at 30,000 feet – Marketplace I commented in a piece talking about what airlines are going to…