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  • Southwest

    A Closer Look at Southwest’s Hawaiian Operation

    Brett Avatar
    Brett

    –

    Jun 23, 2026
  • Hawaiian

    Hawaiian Leans Toward the B737 for Interisland

    Brett Avatar
    Brett

    –

    Jun 22, 2026
  • Avelo, CLE – Cleveland, Cranky on the Web, The Air Show

    Cranky on the Web: Avelo’s New City, The Air Show on IATA

    Brett Avatar
    Brett

    –

    Jun 20, 2026

Categories

Recent Articles

  • An In-Depth Look at How Airlines Handled the Weather in New York and Chicago
    American, Delays/Cancellations, Delta, JetBlue, JFK – New York/JFK, ORD – Chicago/O’Hare, United, Weather

    An In-Depth Look at How Airlines Handled the Weather in New York and Chicago

    Brett Avatar
    Brett

    –

    Jan 13, 2014

    I’ve had a few notes and comments come in regarding how one airline handled the bad weather last week versus another airline. There’s no question that the airlines handled things differently, and for that reason,…

  • Cranky on the Web (January 6 – 10)
    Spirit

    Cranky on the Web (January 6 – 10)

    Brett Avatar
    Brett

    –

    Jan 11, 2014

    Higher Fees Actually Do Mean Lower Fares, At Least For One Airline – Conde Nast Daily Traveler There is nothing that showers the power of fees like looking at Spirit’s fares over time. It shows…

  • Topic of the Week: United Gets Ready to Make SFO Work Better
    United

    Topic of the Week: United Gets Ready to Make SFO Work Better

    Brett Avatar
    Brett

    –

    Jan 10, 2014

    We’re finally getting toward the end of United’s tough times at SFO. For awhile now, the operation has been split between its home in Terminal 3 and Terminal 1. When the E gates (formerly occupied…

  • Delta Cabin Upgrades Show the Outline of a Domestic Product Plan
    Delta, Seats

    Delta Cabin Upgrades Show the Outline of a Domestic Product Plan

    Brett Avatar
    Brett

    –

    Jan 9, 2014

    Delta may not have announced it this way, but with yesterday’s decision to rework the cabins on some of the fleet, the airline seems to have decided to put forth the beginnings of a product…

  • How Traveling This Past Week Has Snowballed Into a Complete Mess
    Delays/Cancellations

    How Traveling This Past Week Has Snowballed Into a Complete Mess

    Brett Avatar
    Brett

    –

    Jan 7, 2014

    It’s not uncommon for a big winter storm to mess with travel plans, but this past week can best be described as a convergence of suck. A ton of different things came together to create…

  • I May Not Like American’s Livery But I Get Why It’s Staying
    American

    I May Not Like American’s Livery But I Get Why It’s Staying

    Brett Avatar
    Brett

    –

    Jan 6, 2014

    We now know how American will paint its airplanes. Just over half of the 60 percent of American’s employees that voted chose to keep the current tail with the big, obnoxious flag on it. This…

  • Cranky on the Web (December 30 – January 3)
    Miscellaneous

    Cranky on the Web (December 30 – January 3)

    Brett Avatar
    Brett

    –

    Jan 4, 2014

    In the Trenches: Celebrating Our Success – Intuit Small Business Blog Cranky Concierge deals with a lot of unhappy people in tough situations, and that can be exhausting. So it’s important for us to take…

  • Topic of the Week: Your Predictions for 2014
    Miscellaneous

    Topic of the Week: Your Predictions for 2014

    Brett Avatar
    Brett

    –

    Jan 2, 2014

    Yes, I know. The topic of the week is a day early this week. Why? Because I’m trying to lay low and take a bit of a breather this week after a hectic December. I’m…

  • 2013 Flying Summary
    Admin

    2013 Flying Summary

    Brett Avatar
    Brett

    –

    Dec 31, 2013

    It’s for the year-end travel summary. This year saw a big jump in travel for me. I flew more more miles in 2013 than any year since 2005, the last time I actually worked for…

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