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Recent Articles
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Know Your Fare Rules, Because The Airlines Don’t (Tales from the Field)
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When you buy a ticket, it’s not always easy to find out all the fare rules that apply, but it’s really important you do. We had a Cranky Concierge client recently who had an emergency,…
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7 Cranky Posts That Were Wrong
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In the last of the series where I look back on the last 10 years of Cranky, I pull out some posts where I screwed up. I’d like to say that every post I’ve ever…
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Southwest Buys Labor Peace After Years of Fighting, Backs Itself Into a Corner
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Just before Labor Day weekend, Southwest’s pilots announced that they had come to an agreement with management on a new contract. Though a full tentative agreement isn’t out yet, early indications are that management almost…
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The Delta and Korean Air Relationship Begins to Thaw
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It seems strange to be talking about any kind of thawing of relations in Korea considering what North Korea has been up to lately, but of course, this is a different kind of thawing. After…
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Honoring the Flight Crews That Died 15 Years Ago Today
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It may be a Sunday, a day on which I rarely post, but today is no ordinary Sunday. Today marks 15 years since the US airline industry (along with the entire country) was flipped on…
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1 Week Until Dorkfest and Cranky on the Web: United’s Polaris, Cranky Concierge Interview
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REMINDER: We are one week away from this year’s Dorkfest. Next Saturday, come by In-N-Out at LAX between 11a and 1p. (Assuming it’s like other years, I’ll end up staying later.) We’ll eat burgers, watch…
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3 Links I Love: Delta’s Hypocrisy, Sully Haters, American Pilots Integrate
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This week’s featured link: Delta’s “Fly America” complaints get stranger the closer you look – ATW Editor’s Blog Delta’s still mad at the Middle East carriers, and now it’s mad at JetBlue for using an…
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9 Airports 1 Day: Orange County -> San Jose -> Burbank -> San Francisco -> Los Angeles
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Last week, I covered my first four flights on my quest to hit 9 California airports in one day. Now, it’s finally time to finish this up. I was tired after four flights, and I…
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Cranky’s 6 Favorite Fights
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No, it’s not a typo. This isn’t about my six favorite flights. Today, I’m talking about fights, and not ones started by commenters. (Ok, the fifth one was….) Usually I’m more than happy to just…
