Baggage
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Southwest Introduces Unique Ticket Counter at LaGuardia
Last week, Southwest’s big news was that it began service to New York’s LaGuardia Airport. For me, the interesting piece wasn’t in…
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Ryanair Wants To Let People Bring Unlimited Carry On Bags
It’s incredible to think about how the title of a post or article really sets the tone for a story. For example,…
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Congress Tries to Regulate Carry-On Size
Regardless of whether or not you’re a believer in big government, can we all agree that the government’s latest effort to regulate…
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US Airways Now Scanning Bags at Planeside, Improving Bag Tracking
It seems like a simple request. All we want as customers is for an airline to take as much responsibility for our…
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Is There Such a Thing as a “Good” Bag Fee?
In general, baggage fees make people cringe. I don’t think it’s that it’s because charging for a checked bag is bad in…
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This Week on BNET (April 20 – 24)
Cranky is on vacation, but I did pre-schedule some posts on BNET. Here are the ones from last week. We get back…
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Stolen Souvenirs and Other Embarrassing Baggage
Cranky is on vacation, but I’ve lined up some excellent guest bloggers for you while I’m gone. Today I have The Traveling…
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Allegiant, American, Baggage, BNET, Customer Service, Delays/Cancellations, Delta, Fuel, IND – Indianapolis, Mergers/Finance, Schedule Changes, Southwest, United, Virgin America
This Week on BNET (Jan 26 – 30)
Southwest Reports Q4 Loss on Hedges Hedges and other “special items” brought Southwest down to a Q4 loss, but it was the…
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This Week on BNET (Nov 17 – 21)
AirTran Follows Delta with First Bag Fee It wasn’t much of a surprise when AirTran followed Delta’s fee for a first checked…
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Heathrow Terminal 5 After The Dust Settles
A friend of mine who frequently flies out of London/Heathrow wrote to me recently and wondered why my coverage had been so…
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$25 to Check a Second Bag, United Tightens the Rules
So, it now looks like most legacy carriers have adopted the $25 fee for checking a second bag. Though United originally carved…
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Airport Experience, Baggage, Government Regulation, Inflight Entertainment, Mergers/Finance, Schedule Changes, US Airways
A Little More From US Airways
Ok, as requested (by at least one person), here are the rest of my notes from US Airways Media Day. I could…