Last week, the Department of Transportation (DOT) rolled out a bunch of new rules the are supposed to make the passenger flying experience better. On many of these, it seems downright silly that the government is involved, but there are are a few kernels of good in there surrounded by … Read the post
We’ve been asking for this for a long time now, but the wait (at least for Delta passengers) is finally over. You can now follow your checked bag on Delta just like you follow a package on FedEx. And that’s only a part of what the airline is doing to … Read the post
Yesterday, I attended the official launch of a new inline baggage screening system in Delta’s Terminal 5 at LAX. After taking the tour, it dawned on me that a lot of people probably don’t know what happens to their bags after they kiss them goodbye. So, let’s talk about … Read the post
Expedia Drops American Airlines — Right After Orbitz Battle – BNET Headwinds
Expedia has now joined the fight against American, which seems ironic since it just gained an advantage after AA pulled out of Orbitz. This is much bigger than that, however.
It’s been a quiet week on BNET this week, and that’s because they were busy launching a completely revamped site. So they locked us out while they made the changes, but now it’s back and better than before. Instead of being a contributor on BNET Travel, I now have my … Read the post
Everyone loves to complain about luggage fees, but other than flying Southwest or JetBlue, there hasn’t really been a way to avoid them that makes economic sense. I mean, sure, you could FedEx your suitcase, but that ain’t cheap. UPS has apparently been watching luggage fees rise and now has … Read the post
When it comes to bag fees, Southwest is always fighting an uphill battle. Yes, customers love the fact that they don’t charge fees for the first two checked bags, but those pesky Wall Street-types have long believed that they’re leaving money on the table. Now, Southwest is committing itself even … Read the post