Get ready for something weird. The latest entry in the “Who the F*&@ is” series is actually an airline with an idea I don’t hate… and it’s Italian. This airline appears to be focused on taking advantage of Alitalia’s stupidity, and that’s a strategy I can get behind. That being … Read the post
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Long ago, in a galaxy far far away, Air Canada needed cash. To get that cash, it spun off its Aeroplan loyalty program. Many hailed this as the future of loyalty, and other airlines, like Aeromexico and Cathay Pacific, did the same thing. But there is a real downside to … Read the post
How can 2020 get worse, you ask? Well, I’ll tell you how. COVID-19 has now claimed its latest victim… Cranky Dorkfest. The event won’t be happening this year on September 12 as originally planned.
This year’s Dorkfest should have been happening two weeks from today, … Read the post
We had several of you ask about Cranky face masks, and I’m happy to report we now have a face covering collection! You can see them all at crankyconcierge.com/masks.
We have face masks for adults and kids along with a bandana and a … Read the post
It feels like opposite day. For years, people have blamed airlines for jacking up fares in a time of crisis, but now… that may be exactly what people want airlines to do. It is, of course, more complicated than this, but does morality have a place in airline pricing? I … Read the post
This morning, American is announcing that it is going to begin codesharing with Gol down in Brazil. On top of that, it’s adding more flights in Miami to bulk up. If this news surprises you, you should really get out more often. The Gol deal was an obvious partnering … Read the post
I mentioned the big press event at Los Angeles International Airport (LAX) in yesterday’s post, and I said I’d follow it up today with a podcast with American CEO Doug Parker. You’ll find that embedded down below, or if you can’t wait, you can find it here. But … Read the post
Earlier this month, I was invited to dig into the weeds on Virgin Atlantic’s latest alternative fuel efforts and take the first flight using the new fuel developed by LanzaTech. Unfortunately, I wasn’t able to go, but I was able to get Geoff Fischer to take the trip and report … Read the post
How about something a bit different today? It’s not uncommon for me to get requests to read a manuscript, and I will often do so if it’s related to the airline industry. But it’s not every day that I get asked to write a foreword. Korry Franke is a young … Read the post
From Layover to Stayover – Travel Weekly
I had a long conversation with the author for this lengthy and interesting piece about stopover programs. If you have any interest in their evolution, then you might enjoy it.
Shortly after US Airways and American announced their merger in 2013, I made some predictions about what I thought would happen to the various hubs. So far, those have held up fairly well with a couple exceptions. I thought Dallas/Ft Worth would remain strong but possibly see a small … Read the post
If you thought I was done with the Boyd Conference, you’re wrong. I’m just slow. While I was there, I had the chance to sit with Southwest EVP and Chief Revenue Officer Andrew Watterson. We talked about a variety of topics, but there were two that stood one. One, the … Read the post