It’s been a tough few weeks for American without question. After filing for bankruptcy, it’s probably not a surprise that we see airlines trying to take advantage of the situation by moving in on American’s turf. There were three moves last week in particular that seemed to single out American. … Read the post
It’s amazing how much coverage this whole Alec Baldwin vs. American Airlines thing has received over the last few days. Alec keeps pushing further and further while American sits mostly still. In my eyes, this would be a fantastic opportunity for American’s “new” management team to start re-building the shattered … Read the post
In the Trenches: What to Give Employees for the Holidays? – Intuit Small Business Blog
It’s holiday time, and that means it’s time to figure out the best gift to give to those who contribute to the success of the business. But what should it be?
Last week, all the talk was about American filing for bankruptcy. That announcement mostly buried what should have been a much bigger and more exciting announcement than it was. American is doing some great things on its new 777s, but it’s barely talking about it. The silence makes … Read the post
I haven’t written about Cranky Concierge much lately, but we’re humming right along, helping all kinds of travelers with everything from travel planning to urgent assistance. It’s that urgent assistance work that has earned me a spot on the Condé Nast Traveler’s list of Top Travel Specialists for 2011.… Read the post
Southwest chief Gary Kelly sent out a great email to the airline’s employees (or, “People”) yesterday talking about the situation with American and more broadly, about the airline industry and Southwest’s place in it. He kept calling Southwest a Maverick, but the tone cast an ominous shadow over the perils … Read the post
Someone sent me an article last week that I thought was pretty funny. Apparently, Airbus super salesman John Leahy thinks United is going to buy A380s. Now, I suppose that it’s possible, but I just don’t see why United would do that.
According to … Read the post
Air Travel Naughty and Nice List: Point Counterpoint – Conde Nast Daily Traveler
One Daily Traveler blogger wrote about the Consumer Reports Naughty and Nice list. As usual, I had a different view. They’re posted together as a point-counterpoint piece.
There were a couple of somewhat minor milestones in the eyes of travelers this week, but I thought it was worth sharing.
First, Continental and United started operating on a single operating certificate. Even though they’re using the old Continental certificate, the United call sign … Read the post