2009
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JetSuite Launches New Private Jet Charter Operation and I Go For a Ride (Trip Report)
I know very little about private jet chartering. I’ve never done it, and in fact I’ve never even been on a private…
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Cranky on the Web (October 26 – 30)
Continental Joins Star Alliance Tomorrow – BNET Continental is in no-man’s land as they end their SkyTeam participation and prepare for Star…
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Midwest and Frontier Start Swapping Airplanes in the Middle of the Day
We’ve talked about how Republic’s acquisition of Frontier and Midwest has given the carrier tremendous flexibility in moving its airplanes around between…
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United Retires The 737 (Trip Report)
Yesterday was something of a flashback for me. When United offered just a couple days ago to give me a seat on…
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Lufthansa Gets a Gold Star For Going Above and Beyond
I’m going to be taking United’s last 737 flight today from LAX to San Francisco and then I’m turning right back around,…
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How Did Those Northwest Pilots Miss the Airport?
It has been plastered all over the news, but I wanted to wait a little until we had more information on what…
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What I Told the Airline People at the Frequent Flier Conference
Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I…
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Cranky on the Web (October 19-23)
United Learns That Some People Don’t Want Free Upgrades – BNET United has now made upgrades free for all elites, but that…
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Southwest Boosts Denver and St Louis
I know I just wrote about Southwest yesterday, but the news keeps coming. This time, it’s not a new city but rather,…
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Tomorrow, I’m Telling Airline Marketing Folks What Customers Want – So What Do You Want?
I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I’d be speaking tomorrow. Well, it…
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Southwest Announces Panama City (Florida, not Panama)
There is a lot of route news for Florida fans this week, but the biggest of all is that Southwest has announced…
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Attending the FFP ARAC Mega Event
I’ll be at the FFP ARAC Mega Event here in sunny Southern California tomorrow and Friday. We love our acronyms in this…