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Recent Articles
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David Neeleman on Building an Airline in Fast-Growing Brazil (Across the Aisle, Part 1)
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I had the pleasure of speaking with David Neeleman last week on a variety of subjects. David is best known for founding JetBlue, an airline which effectively fired him after the operational melt down on…
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Mexicana Surpasses Alitalia as the Worst Airline Ever
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Today is an historic day. For the first time in years, Alitalia is no longer the worst airline ever. Mexicana’s slow and painful demise has caused so many problems for so many people that the…
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Cranky on the Web (August 16-20)
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Weak July Traffic Shows Allegiant Lost Altitude – BNET Headwinds Allegiant saw weaker traffic numbers in July. It’s not what you expect from an airline that continues to find ways to fill more and more…
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Qatar Airways on Codesharing and Competition (Across the Aisle, Part Two)
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Yesterday in part one of my discussion with Qatar Airways Senior VP of the America Tony Hughes, we were just getting warmed up. Today in part two, we get right into the meaty issues of…
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Discussing Qatar Airways Strategy, and How to Pronounce Its Name (Across the Aisle, Part One)
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I had the chance to speak with Qatar Airways’ Tony Hughes recently and had a fascinating conversation. Tony is the Senior VP for the Americas, so he runs the show here in the western hemisphere.…
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Cranky Concierge Adds Small Business Program, More Discounts, and Our Newest Concierge
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I haven’t written about Cranky Concierge much here lately, but things have been going quite well. We’ve just finished a banner week where we followed near 50 people heading to a conference, we’ve added more…
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US Airways Grows LaGuardia at Delta’s Expense
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A couple weeks ago, I said that Delta’s growth in Washington smelled fishy. Now, US Airways is doing the same thing in New York at LaGuardia. Now the fishy smell is going away. It’s all…
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DOT Claim of 3 Hour Rule Success is Superficial and Contradicts DOT’s Previous Stance
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It was just last month that the Department of Transportation (DOT) said not to rush to judgment after seeing more cancellations and slightly fewer 3 hour delays in May. We needed more time, they said.…
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Cranky on the Web (August 9-13)
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Why is SkyWest Buying ExpressJet? – BNET Headwinds You’ve probably been wondering why I was silent on this, but it was just a backlog of posts on the BNET site. Why Delta Airlines Decided to…
