Categories
Recent Articles
-
Musings From My Visit to the Alaska Airlines Headquarters
–
While I was up in Seattle, I had the chance to sneak away from the APEX expo to go meet with the good people of Alaska Airlines. You already read about my visit to the…
-
Cranky on the Web (September 26 – 30)
–
Snyder: Padded flight times a reasonable buffer – CNN Out of the Office Some people love to suggest that airlines pad flight schedules just to make it look like they’re on time. That’s not really…
-
Topic of the Week: US Airways Gets a Preliminary Injunction Against Its Pilots Union (and a Bonus)
–
Earlier this week, US Airways finally got the preliminary injunction it had asked for against its pilots related to the operational disruption that’s been going on for a few months. This was a clear victory…
-
Feds Agree That Tarmac Delay Rule Increases Cancellations
–
Have I mentioned that I think the federal government has done an excellent job of looking at the tarmac delay rule impact? Don’t fall out of your chair; I’m not talking about the misguided Department…
-
The Corners of the US (Trip Report)
–
As you all know by now, I made a couple stops around the country on a recent trip that had me on three different airlines. First, it was up to Seattle on JetBlue for the…
-
Alaska Airlines and the Airport of the Future
–
Several years ago, Alaska Airlines realized that the way ticket counters were set up didn’t make much sense. People came up to the counter, did their business, and then had to backtrack out to move…
-
Cranky on the Web (September 19 – 23)
–
Watch out for flight changes, tight connections – CNN Out of the Office I talk about how to deal with frustrating flight schedule changes. 4 trip-planning services often overlooked – Overhead Bin on MSNBC Cranky…
-
Topic of the Week: Frontier Shrinks Milwaukee
–
I know this happened a couple weeks ago, but Frontier has announced a massive cut in Milwaukee. Is this the end of the legacy Midwest operation? Will we see much remain?
-
Translating United’s New MileagePlus Frequent Flier Program
–
You might have heard yesterday that United has rolled out its new MileagePlus program which will take effect starting on the first of the year. What’s new about it (besides the fact that MileagePlus is…
