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United Exits JFK, Consolidates Its Power at Newark
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I think many of us were surprised this week when United announced it would shutter its New York/JFK operation, bring its transcon p.s. service to Newark, and swap slots with Delta at those airports. We’ll…
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Finding Awesome Award Seats to Japan and Our Delayed Positioning Flight (Trip Report)
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As you know, I was on vacation a couple weeks ago, but what you might not know is that this was the first time my wife and I had taken a vacation together outside the…
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Delta’s Newly-Renovated Terminal 5 at LAX Creates Three Distinct Passenger Flows
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Last week, Delta unveiled the final results of the renovation of its Terminal 5 at Los Angeles International Airport. Travelers will love the new ticket counter areas which allow you to check in and flow…
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Cranky on the Web – An Interview with Me, Hunting for Low Fares, Atlanta’s Silly Name Issue, More
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Join me on Monday for an hour-long Twitter chat with CNN about the future of flight. We’ll get started at 8a PT/11a ET using the hashtag #CNNLeBourget. I hope to chat with you then. The…
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Topic of the Week: Cranky Dorkfest Is on September 12
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Summer is just beginning, and that means it’s time to start thinking about the annual Cranky Dorkfest in September. This year, we’ll do it on September 12 from 1030a to 130p. For new readers, let…
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Delta’s Tentative Agreement with Pilots Could Mean Higher Wages, Lower Profit Sharing, and More Airplanes
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It’s remarkable how quickly a labor agreement can be reached when both sides want something. Even though Delta’s pilot contract doesn’t become amendable until the end of this year, both management and pilots wanted something…
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Lufthansa Group Airlines Are Going to Charge You if You Don’t Book Directly, and That’s a Big Mistake
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Fights between airlines and reservation systems are as old as time. Global Distribution Systems (GDSes) have held the upper hand for years, and because of that, they charge the airlines a lot of money for…
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You Should Fly Alitalia
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Sorry to shock you with the subject line, but it’s really true. Ever since Etihad acquired 49 percent of Alitalia, it has been working on improving things at the carrier. Last week, the latest information…
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Cranky on the Web – Bomb Threats, TSA Failures, Southwest’s Web Meltdown
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Bomb Threats, TSA Security Failures Mark Start of Summer Travel – NBC News With the recent bomb threats and TSA failures to catch… anything, I was asked if I though it would hurt air travel…
