United Slow to Address Public Concern Over Paid Meals on International Flights
United made waves by announcing charges for meals on some international flights last week. Unfortunately, their PR efforts weren’t up to the task.
American Offers Wi-fi as a Differentiator
Last week, American enabled wireless internet access on its … Read the post
Category: Technology
Has anyone had the chance to check out Yapta yet? The site originally launched as a way to see if the price of a ticket you had purchased had gone down. Since some airlines will give you a credit if the fare goes down, this could be a handy little … Read the post
It seems like airlines all around the world are racing to allow passengers to check in for flights using only a mobile phone. 
I wrote about Air Canada rolling it out last year, and lately both Continental and Delta have put out tests of their own. Delta just … Read the post
My fiancee and I were supposed to fly JetBlue in February, but our trip plans changed. I had them move the fare amount into a credit, minus the change fee, knowing I’d use it some other day.
That day came this week, and guess what? Using your credit on JetBlue … Read the post
When I heard about InsideTrip.com’s launch, I got excited. See, when I was running PriceGrabber’s now-deceased travel site, we tried to incorporate more than just price and schedule into the shopping experience. We added on-time information, seat pitch, powerports, etc. For some reason, other sites have never felt the need … Read the post
Looks like Ryanair’s upgrade went well, and the site even came back up a day early. When I read through the page describing the benefits of the upgrade, one thing stood out.
You can now check-in for your flight online up to 5 days in advance of travel. If … Read the post
If you need to book a ticket, change your ticket, or view your reservation on Ryanair in the next few days, you better hurry up. 
Starting tonight (Friday, Feb 22) at 10pm GMT (11pm on the Continent), Ryanair will completely shut down its booking engine while it upgrades it. The … Read the post
Apparently my admission that I was having trouble coming up with things to write yesterday was a blessing. Today, the only 
thing causing me trouble was choosing which topic to write about. A phone call yesterday evening with JetBlue spokesperson Alison Eshelman about their new upcoming wi-fi service made my … Read the post
Though I obviously like it better when my fiancée is here in town, it seems to be much better for my blog when she’s traveling. Last time, it was the infamous United dinner roll debacle. This time, there was gum all over the tray table and the seatback pocket. … Read the post
I mentioned last month that Air Canada had began allowing customers to check-in using their mobile phone. (Sadly it didn’t work for me, but that’ll be in my trip report later on.) Now, IATA has come out with a standard barcode that will be used on all paper boarding passes … Read the post
In another, “Why is the US so far behind?” moment, Air Canada announced last week that you can now go straight to the gate without a paper boarding pass. Just check in on your mobile phone and show the barcode on the screen to the gate agent for boarding. How … Read the post
You know the feeling. You’re sitting there reading your book when the seatbelt sign comes on. Then you start bouncing around. Just about everyone has heard the captain ask the flight attendants to sit down as a precautionary measure at some point. Many people have seen it bad enough that … Read the post