Ah, Memorial Day. The start of summer and the start of airline delay season. Is there anything worse than getting stuck in a thunderstorm in Chicago and not being able to do anything except sit on terminal hold and hope for some agent in India to pick up the phone … Read the post
I’m guessing that most of you who read this blog know about Southwest’s “Ding!” application. In short, you download a program that stays open on your computer. If you’re connected to the internet, you will receive an alert when Southwest publishes special sale fares. These can sometimes be … Read the post
Thanks to the IAG Blog for pointing out this excellent article on JetBlue’s operational issues in February. We’ve all heard the customer stories repeated over and over again, but this piece takes a different view. This looks at the airline’s systems, how they weren’t able to cope with the problems, … Read the post
I’m guessing that at least half of you reading this post saw the title and decided to read more because it contradicts everything you’ve heard in the news. These are the headlines in some of the US Airways hub newspaper websites:Read the post
If you’ve flown on an Airbus narrowbody (A318/A319/A320/A321) or an A330, you’ve definitely heard the sound that makes you think something is horribly wrong, especially if you’re sitting near the wing. As you wait to take off, you look out the window expecting to see this:
But don’t worry, it’s … Read the post
I’ve actually been meaning to write about this for awhile, but for some reason it kept getting pushed into the corner and I’m just dusting it off now.