Spirit
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Spirit Chooses Delays Over Cancellations and Missed Connections
Last week I wrote about Spirit’s flagging on time performance. Shortly after, I had a call with the airline’s Chief Operating Officer,…
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Spirit and Allegiant Have On Time Performance Problems
It turns out United isn’t the only airline suffering from poor on time performance these days. Spirit hasn’t had more than 70…
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JetBlue’s Strong Performance Has Spirit on the Run
Spirit has been aggressively growing Dallas/Ft Worth service lately, but not all routes have been successful. Notably, DFW to Boston hasn’t worked…
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No Honest Customer Will Pay $100 to Carry a Bag on Spirit
You’ve probably seen at least one of the dozens of stories reporting on how Spirit is going to charge $100 for a…
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Cranky on the Web (April 2 – 6)
Live Chat: Children on planes – Canada.com I was one of the panelists for a live chat about kids on airplanes. You…
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Spirit Goes to Denver, But Why?
The next stop for Spirit’s growth train here in the US is in an unlikely place . . . Denver. Why would…
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Cranky on the Web (February 5 – 10)
Jetwhine Tries to Out-Cranky the Cranky Flier – JetWhine Rob over at JetWhine had a painful experience dealing with American/Iberia on a…
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Cranky on the Web (January 30 – February 3)
Why Spirit Airlines Is Right – Conde Nast Daily Traveler Admittedly, this post was meant to stir the pot up a little.…
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Delta, JetBlue, and Spirit Knock American While It’s Down (But It’s an Indirect Hit)
It’s been a tough few weeks for American without question. After filing for bankruptcy, it’s probably not a surprise that we see…
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Allegiant and Spirit, Head to Head (Trip Report)
With Allegiant deciding to flee Long Beach at the end of this month, I sensed there was a unique experience that I…
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Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)
And we’re back with Spirit’s Chief Marketing Officer, Barry Biffle. Yesterday we dug in on the new routes out of Chicago and…
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Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)
I know that a lot of people love to hate Spirit, but I’m not one of those people. That airline has made…