Spirit
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Spirit Does Its Best AirTran Impersonation
When Bob Fornaro took over as President and CEO of Spirit earlier this year, we knew there would be changes to the…
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Where Spirit’s New CEO Is Taking the Company
If you missed yesterday’s post, the new logo you see above is just a part of something bigger happening at Cranky Concierge.…
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Spirit’s Changes CEOs, Hopefully Not So It Can Push for a Merger
We had a little surprise to start the new year when Spirit announced that the architect of its low cost strategy, Ben…
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3 Links I Love: American AAdvantage Goes Revenue-Based, Allegiant Says Aloha to Hawai’i, Interview with Spirit’s CEO
Today’s featured link: American AAdvantage 2016 Changes (Including Award Chart Devaluation) – One Mile at a Time American announced it was going…
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Topic of the Week: How Important Should Operational Performance Be for Spirit?
At the Boyd conference this week, Spirit gave a long presentation about its efforts to educate people about its unbundled strategy and…
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Does an Airline Need a Toll-Free Phone Number?
Frontier is doing away with its toll-free number as part of its transition to being an ultra low cost carrier (ULCC), and…
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Cranky on the Web: Cincinnati Fares Finally Drop, Latrobe Loves Spirit
Spirit Airlines lifts fortunes of Arnold Palmer Regional Airport – Pittsburgh Tribune-Review Latrobe is booming thanks to Spirit’s presence at the airport,…
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Spirit Explains Its First DOT Report Card, But Do You Agree With The Rationale?
This month, for the first time, Spirit’s operational performance is included in the Department of Transportation Air Travel Consumer Report. The results…
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Topic of the Week: At What Point Does Spirit Become a Threat?
You know this question has been asked in US airline headquarters for years. Spirit is growing, so when is it a real…
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Topic of the Week: Is JetBlue Overreacting to Spirit?
On Wednesday, Spirit announced it would fly from Boston to Vegas and seasonally to both Cleveland and Detroit. About 10 seconds later,…
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Spirit Goes International From Houston, Steals Southwest’s Thunder
The ramp-up to Southwest flying internationally from Houston has been a long one with political drama and major construction. But as Southwest…