Brett
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Delta and US Airways Cancel Slot Swap, Feds Lose Game of Chicken, Win Cranky Jackass Award
I assume the feds knew they were playing with fire when they decided to attach incredibly onerous conditions to the proposed slot…
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Cranky on the Web (June 28 – July 2)
Tips to minimize the impact of a flight cancellation – The Detroit News With the 3 hour ground delay rule likely causing…
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San Jose Closes Up Shop on Terminal C
When I started business school in 2002, there was plenty of construction going on around San Jose Airport. Now, 8 years later,…
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Pondering the Characteristics of Composites in the 787
We’ve all heard about how awesome the new 787 is going to be, but that doesn’t mean there aren’t still some risks…
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My Video Review of the JetBlue Snack Boxes
Hours after I wrote my scathing review of the new JetBlue snack boxes last week, I just happened to be at an…
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Will the BA Flight Attendant Fight Finally be Settled?
There’s a glimmer of hope out there for British Airways fliers. It appears that the airline and its flight attendants are getting…
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Delta’s Twitter Customer Service is a Good Start, Needs to Grow
Another airline has given in to the powers of Twitter. This time, it’s Delta that has brought its customer service to Twitter…
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Cranky on the Web (June 21-25)
Horizon Air Backs Out of California and Into a Box of Its Own Making – BNET Horizon has made some big schedule…
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My Book “Where the Hell Am I Going?” Will be Available for Purchase Soon
Remember long ago when I asked you all for information on what you’d be willing to pay for here? Many of you…
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JetBlue Introduces Boring Buy on Board Meals
You know JetBlue for their blue chips, but now they’ve decided to beef up their offerings. The airline quietly started launching buy-on-board…
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SkyTeam’s Chairman on Plans to Stop Being a “Very Clear Number Two” (Across the Aisle)
The SkyTeam alliance got together in New York yesterday to shake hands, kiss babies, and generally feel good about things. See, they…
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What’s up with Consolidators? (Ask Cranky)
I’ve got a nice big backlog of Ask Cranky posts, and I thought this would be a good time to starting clearing…