Brett
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Cranky on the Web (July 21 – 25)
Cranky Analysis: Picking Apart Spirit’s Plan of Attack – PlaneBusiness Banter ($$Subscription Required$$) I dug into Spirit’s performance this time and found…
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Topic of the Week: GBTA Next Week
It’s time once again for the monstrous event known as the GBTA Convention. I haven’t gone in a few years, but this…
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Airbus and Boeing Finalize Their Future Widebody Plans and One Looks Better Than the Other
With the recent launch of the A330neo, it seems that both Airbus and Boeing have almost fully formed their planned portfolios for…
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72 Hours With Hawaiian Airlines: Talking to Flight Ops, the Ride Home in First Class
When I woke up on my final morning on Oʻahu, I had that usual sense of dread. There’s something really depressing knowing…
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72 Hours with Hawaiian Airlines: The Honolulu International Airport Modernization Plan
Just about every person I met with during my visit to Hawaiian brought up the Honolulu International Airport modernization plan. This is…
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Cranky on the Web (July 14 – 18)
Understanding the Value of Social Media at Airports for Customer Engagement – Transportation Research Board I was one of the panelists who…
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Topic of the Week: Does JetBlue’s Automatic Check-In Matter?
JetBlue announced last week that it is going to put an end to the practice of making people check-in. At launch, anyone…
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Lufthansa Focuses on Low Cost, Takes a Page Out Of United’s 2003 Playbook
You might think Germans would just be spending this week basking in the glow of their World Cup victory, but that’s not…
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72 Hours with Hawaiian: Meeting with Execs, Flying ‘Ohana by Hawaiian
After my abbreviated interview with Hawaiian President and CEO Mark Dunkerley, it was time to move on. Next up was Peter Ingram,…
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72 Hours With Hawaiian: Across the Aisle From President and CEO Mark Dunkerley
My day started with an interview with President and CEO Mark Dunkerley. But when Mark walked in the door, something didn’t seem…
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Topic of the Week: WestJet Goes Widebody
First those crazy Canucks decided to get turboprops. Now it’s time for WestJet to get widebodies. Next year you’ll see them flying…
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Blaming United’s Problems on Continental (or Vice Versa) is Exactly the Problem
The talk of the US airline industry these days is all about one thing… what’s wrong with United? The airline is underperforming…