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Are Coach Seats That Slide Forward a Good Thing?
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The big thing at NBTA seems to be showing off seats. Dozens of airlines seemed to have brought their seats with them to make the travel managers drool. While most simply showed off the best…
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British Airways Gives Away Business Opportunity Grants
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I have to admit that I was quite skeptical when I was told that British Airways was going to launch the next round of its Face to Face campaign which encourages business travel. I didn’t…
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Talking about Wifi Onboard a Grumman Albatross
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As I mentioned in my post last night, I was able to take a ride on a beautiful Grumman Albatross owned by Row 44, the company that is just beginning to ramp up its satellite-based…
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My First Wifi Flight
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I didn’t expect my first wifi flight to be on a 1950s era Grumman Albatross, but sure enough, here I am. Here at NBTA, Row 44 (the guys doing wifi for Southwest and Alaska) took…
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AirTran, Alaska Airlines, American, Continental, Delta, JetBlue, Southwest, Technology, United, US Airways, Virgin America
An Onboard Wifi Update
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I’m at the National Business Travel Association (NBTA) conference this week, and I spent awhile chatting with the folks at AirCell (provider of wifi fun) yesterday. That made me think it was a good time…
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Continental’s Overnight Excursion in Rochester, Minnesota
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I haven’t commented on the ridiculousness that is Continental #2816 yet, and I’ve received plenty of emails asking me why that hasn’t happened. You know the flight; that’s the one where the passengers got stuck…
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Cranky on the Web (August 17 – 21)
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Just a little heads up before we get to the weekly links … I’ll be at the National Business Travel Association NBTA conference next week so my posting schedule may be a little off. I…
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El Al’s New Low Economy Class Isn’t Revolutionary
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Think of it as a new airline within an airplane. While many airlines in the past have really liked the idea of starting a low cost carrier, El Al has decided to do it on…
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“Southwest Sucks” Highlights the Complexity Involved in Airline Customer Service
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I received an email from a reader who had a really poor experience flying Southwest. He wrote “Southwest Sucks” on his boarding pass, and he wasn’t allowed to fly. Sounds ridiculous, right? Well yeah, but…
