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US Airways Lowers Fares in Rochester to See if It Can Make More Money, Build Political Capital
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When I did airline pricing at America West a decade ago, I found that just about everyone I met thought they could do a better job than I. “Why are fares so high? If you…
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Cranky on the Web (March 28 – April 1)
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Don’t let turbulence freak you out – CNN Out of the Office This week I tackle turbulence. It’s not going to kill you, even it scares you senseless. Shrinking Subsidies: Can Southwest Serve Mid-Tier Cities…
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Topic of the Week: Ryanair Charges You So It Can Compensate Stranded Travelers
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Ryanair is unhappy that it has to pay compensation under EU rules to people who are canceled or delayed even if it isn’t the airline’s fault. So, it has introduced a €2 compensation levy on…
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What Happens After You Check Your Bag
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Yesterday, I attended the official launch of a new inline baggage screening system in Delta’s Terminal 5 at LAX. After taking the tour, it dawned on me that a lot of people probably don’t know…
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Iberia Launches LAX Flight, But Can We Really Thank American and British Airways?
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Last night, I attended the launch of Iberia’s new flight from LA to Madrid. This has been hailed as a product of the joint venture between British Airways/Iberia (now under the same ownership) and American…
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Alaska Had a Bad Weekend But Shows How to Communicate When Things Get Ugly
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If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and that meant plenty of delays and cancellations. Unlike Southwest in its meltdown earlier…
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Cranky on the Web (March 21-25)
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Fuel hedging no guarantee for airlines – CNN Out of the Office Following up on last week, this week I wrote about fuel hedging and why airlines don’t actually have fuel prices locked in, for…
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Topic of the Week: Vision’s Ongoing Sales
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Once again, Vision Airlines has extended its fare sale for its new routes from the Florida Panhandle “due to overwhelming response.” I think we all know what that means. At the same time, some routes…
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United Announces Onboard Wifi, But It’s Hardly a Ringing Endorsement
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Earlier this week, United announced that it will finally put wifi onboard about 200 of its airplanes. You would think that this would finally resolve the wifi question at the new world’s largest airline, but…
