March 2010
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Sun Country to Fly 737s to London
Holy head scratcher, Batman. Minneapolis-based Sun Country has decided to go intercontinental this summer with a flight from Minneapolis to London. There…
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Continental Ditches Free Food For Flights Under 6 Hours
Larry Kellner has only been gone as head of Continental for a couple months and already new CEO Jeff Smisek is making…
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Why Delta SkyMiles is Lagging as a Loyalty Program for Non-Elites
Many of our Cranky Concierge clients come to us looking for help using frequent flier miles. Though we don’t provide nearly the…
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Cranky on the Web (March 7-12)
Delta tries to land new JFK terminal – Crain’s New York Business I talk to Crain’s about why Delta needs do something…
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Kate Hanni and I Talk About Delays, We Disagree (Part Two)
Yesterday on “Delays of Our Lives” . . . after a few rounds of going back and forth, it became clear that…
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Kate Hanni and I Talk About Delays, We Disagree (Part One)
The three-hour ramp delay rules will go into effect next month, and we’re starting to hear the grumbling from around the industry…
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A New Look for Cranky
If you’re one of the 5,000 Cranky subscribers out there, you probably don’t see anything different. But, if you’re one of the…
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Air Jamaica’s Death Spiral Completes on April 12
It seems like just yesterday that I named Air Jamaica the saddest airline ever. It looks like that title will be short-lived.…
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Horizon Air CEO Weighs In On Whether Wholly-Owned Regionals are Safer
I wasn’t planning on revisiting regional airline safety again this quickly, but then I received an email in my inbox this weekend…
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Allegiant Buys ex-Thomson 757s for Hawai’i Flying, I’m Looking at Long Beach
The long-discussed rumors have finally come true. Allegiant, long loyal to the MD-80, is branching out. Starting later this year, they’ll start…
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Cranky on the Web (March 1 – 5)
Samoa and Arkansas Win Federal Air Travel Subsidies – BNET The winners of the Small Community Air Service Development Program grants are…
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Kids Take Over JFK Air Traffic Control, and I Think It’s Hilarious
I assume by now you’ve heard about the kid that made a few calls to airplanes in the JFK tower, right? Lots…