We’ve got a special guest post today from someone who is an aircraft dispatcher for a major US airline. This person wrote in to me after my interview with Kate Hanni with an enlightening piece on lengthy ground delays that I thought would be of interest to everyone here. Here …
Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out its Frequent Guest program along 
with a WestJet Mastercard, and I like the idea even if it’s not the most lucrative program around.
As I said, the …
Well, well. It looks like the long-awaited reconfiguration of United’s 777s has begun and the first airplane 
will be put into service very soon. As I mentioned more than a year ago (to a healthy does of skepticism), these planes are coming out with a 3-3-3 configuration in economy instead …
ALERT: If you used to follow Cranky at BoardingArea.com, you’ll notice that the blog is no longer there. It was taken down as of Thursday, so you’ll need to make sure you come to CrankyFlier.com to get your fix from now on.
We’ve been working on all kinds of things here at Cranky Concierge, and since it’s been awhile since I last wrote about the service, I thought today’s news would be a good time for an update. Cranky Concierge clients now get 25% off inflight internet via Aircell’s Gogo service on …
Hi kids. It’s time for another episode of “Ask Cranky.” Hooray! This time, the question comes from Florida, or as a friend of mine calls it, “America’s wang.” It’s a great question.
…Last week, I finally got the chance to try out Melbourne’s much-acclaimed addition of US Airways. We were
The great US Airways/Delta slot swap is back in the news, and the airlines are now willing to offer some concessions to the DOT to get the deal approved. These aren’t nearly what the DOT was asking for, but we’ll see if they’re in a bargaining mood or not. Here’s …
Considering how much discussion we’ve had here on the blog about delays lately, I thought it might be a good time to dig in and review the latest Air Travel Consumer Report. This one covers January travel and it really wasn’t awful, surprisingly. January weather was bad, but February …
Well, it happened. The British Airways cabin crews did indeed go on strike and that’s bad for BA, bad for the 
cabin crews, and most importantly, bad for passengers. The good news, however, is that the communication has been truly excellent throughout the entire process. It’s particularly good when you …
San Francisco Targets LAX In Fight for Connecting Travelers – BNET
SFO wants Aussies and Kiwis to connect there instead of LAX. Hilarity ensues.
Real Estate Developer Rick Caruso Eyes Expansion Into Airports – BNET
The man behind The Grove development in LA is now eyeing airports to improve shops …
When Denver International Airport asked me if I wanted to participate on a panel at the State of DIA annual luncheon, I thought it would be a lot of fun. Turns out, I was right, and I had the added bonus of meeting some readers, including frequent commenter Jason H. …
Another day, another long delay. The good news is that this one was actually handled well, despite what you might be hearing elsewhere.. Let’s talk about Virgin America flight 404 and its 16 hour odyssey getting from LA to New York.
You probably 
know that the weather in New York …
